Description
Lead a team of business analysts who own data management, operational and value reporting, and adhoc data requests for Risk Control. This role is central to reinventing Risk Control through AI and advancedanalytics: you will set strategy, partner with data science and engineering to deliver productionized models andinsights andtranslate those capabilities into underwriting and claims outcomes. Balance longterm strategic thinking (roadmap, governance, value framework) with handson execution (usecase definition, prototype-to-production delivery, change management). Represent Risk Control in crossfunctional AI and data conversations, and build a datasavvy, outcomedrivenanalyticspractice that standardizes approaches across the function and accelerates measurable underwriting improvement.
Responsibilities:
- Define and own the Risk Controlanalyticsand AI roadmap, aligned to business strategy and measurable value (loss improvement, retention, efficiency, cycle time).
- Lead strategic discovery: identify highvalue enterprise and partner use cases (underwriting, claims, product), develop business cases, and prioritize work by expected impact and deliverability.
- Partner closely with Data Science and IT to design, validate, and operationalize models and AI/ML solutionsensuring production readiness, monitoring, explainability, and appropriate controls.
- Drive endtoend delivery: scope requirements, lead prototyping, oversee production deployment, and embed insights into workflows and decision processes for underwriting, risk engineers, and claims teams.
- Operate as a crossfunctional convenorengage Underwriting, Claims, Product, Data Science, IT, and external partners to align priorities, share data, and accelerate adoption ofanalytics.
- Build and maintain a robust measurement framework and value tracking process that quantifies ROI fromanalyticsand AI; iterate on interventions based on measured outcomes.
- Set and enforce data standards, definitions, governance, and quality practices to create a trusted single source of truth for Risk Control.
- Champion responsible AI: embed privacy, security, bias mitigation, explainability, and monitoring inanalyticslifecycles.
- Enable selfservice and democratized insights by setting UX/documentation standards, training stakeholders, and building scalableanalyticsproducts.
- Recruit, mentor, and develop a multidisciplinaryanalyticsteam (data analysts,analyticsengineers, and product-focused roles); ensure the team has both strategic and execution capabilities.
- Lead change management and stakeholder adoption planstranslateanalyticsinto practical playbooks, operating procedures, and training to change behaviors and improve outcomes.
Preferred Qualifications:
- Demonstrated strategic leadership inanalyticsor AI transformations, with the ability to set vision and deliver measurable business outcomes.
- Track record of partnering with data science and engineering to move models from prototype to production in regulated or enterprise environments.
- Deep understanding of Risk Control / Risk Engineering and Property & Casualty insurance operations, and experience applyinganalyticsto underwriting and claims outcomes.
- Practical experience with BI and visualization tools (Power BI, Tableau) and a working knowledge of ML concepts, model risk controls, and production monitoring.
- Strong business case development skillsability to prioritize use cases by value, cost, complexity, and risk.
- Proven changemanagement and stakeholder engagement capabilities; able to influence senior leaders and drive crossfunctional adoption.
- Excellent communication: translate complexanalyticsinto clear narratives and actionable recommendations for commercial and technical audiences.
- Commitment to responsible data and AI practices, including privacy, security, governance, and bias mitigation.
- Bachelors degree required; advanced degree or certifications inanalytics, data science, AI, or a related field are strongly preferred.
- Advanced to expert level knowledge of data sources, tools, applications and business drivers.
- Advanced knowledge of business operations, policies, procedures and priorities, to include a strong understanding of the function's value chain and market conditions.
- Solid ability to select, develop and engage employees.
- Strong ability to exercise influence and build consensus; communication skills;
- Promote collaboration, teamwork and change initiatives; and to build value for customers through a service orientation, innovation, and continuous improvement.
- Displays sound business acumen and integrated thinking.
- Competencies typically acquired through a Bachelor's degree or equivalent experience. Advanced degree preferred. Minimum of 10 years of relevant experience to include business analysis work and prior experience working in an effective leadership and/or management capacity.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices