Arthur J. Gallagher Co. Template Header


Client Service Manager Trainee – Achieve July 2024

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.


Please note: The Achieve Program start date is July 2024. Early starts may occur based on business needs.

Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Look no further! Join us at Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program.

This is an 18-month structured learning and development program that will equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in the world of insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule. You will have in-office days and remote days determined by the location.

How you'll make an impact

Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will:

  • Work cross-functionally to provide exceptional service to various internal and external clients
  • Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
  • Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
  • Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses
  • Proactively research and resolve routine issues, and raise matters to appropriate parties as needed

In addition, you will participate in web-based and in-person seminars to expand your industry knowledge and work towards attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation.

As your experience and expertise grow, you will play a meaningful role in helping clients navigate challenges and find coverage solutions that align with their budgets. Your expertise will be instrumental in supporting clients during unexpected losses, ensuring their businesses continue to thrive.

About you

We know that the confidence gap and imposter syndrome can sometimes get in the way of meeting outstanding candidates like you, so please don't hesitate to apply – we'd love to hear from you.

Minimum Requirements:

  • High School Diploma/GED
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents seamlessly
  • Strong technological proficiency enabling you to use various software for efficient task completion
  • Exceptional written and verbal communication skills to effectively engage with clients and colleagues
  • Flexibility to travel to our home office in Rolling Meadows, IL, 3-4 times within the program's first year. Rest assured, all travel expenses will be covered by Gallagher
  • Successful completion of the state insurance exam within 90 days of your start date for continued employment in this role


  • Associate's or Bachelor's degree
  • Previous internship or work experience
  • Knowledge of or curiosity about the insurance brokering and risk management industry



Additional information

We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.


About Arthur J. Gallagher & Co.

At Arthur J. Gallagher, we fiercely protect our culture. Without it, we are just another company. Every day we live by, "The Gallagher Way", 25 business tenets from which we draw our strength. A multi-national, multi-billion dollar insurance brokerage and risk management services firm, our employees are fueled by teamwork, creativity, responsiveness and doing the right thing simply because it's the right thing.