Billing & Collections Specialist - Part Time (Hybrid)

Billing & Collections Specialist

Hybrid Work Environment - Middleton, WI or Hartford, CT

Want to join an exciting and collaborative company that offers competitive compensation and benefits packages – including generous paid time off, a fully vested matching 401(k), professional and educational growth opportunities, hybrid, flexible and casual work environment, and recognition for exceptional performance?

CapSpecialty® is seeking an energetic, adaptable billing and collections professional to add to its experienced, team-oriented staff. With exceptional service to agents and policyholders, this role's primary goal is delivering billing ease through all payment channels.

Key responsibilities include:

• Proactively identify V11 system and internal processing improvements.
• Collaboratively work in a team environment, providing knowledge and assistance to other team members.
• Receive or post cash as required.
• Reconcile financial statements.
• Pursue collection activity.
• Perform daily report analysis to ensure the quality and accuracy of financial data.

Education & Experience:

• 2-year Associate degree in business, or equivalent work experience.
• 1-3 years of experience with financial decision-making, accounting or cash handling.
• Proven exceptional customer service skills, communication, problem solving ability, and team interaction skills.
• Prior collections experience preferred.

Essential Skills:

• Exceptional communication and customer service skills.
• High-level knowledge of business or insurance.
• Superior analytical and personal interaction skills.

CapSpecialty^®is a leading provider of specialty insurance and bonds for small- to mid-sized businesses in the U.S., offering commercial Casualty, Professional Liability, Surety and Fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty's creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty's carriers have an A ("Excellent") rating from A.M. Best, writing both admitted and non-admitted policies on the paper of Capitol Indemnity Corporation, Capitol Specialty Insurance Corporation and Platte River Insurance Company – Berkshire Hathaway companies. For more information please visit CapSpecialty.com.

Equal Employment Opportunity Employer