Sr. Auto Appraiser

Position Summary:
-Under general supervision, travels to various locations throughout assigned territory to inspect and evaluate physical damage to vehicles for first and third party claims; assesses the current market value and estimates cost of repair.

Essential Job Functions:
-Ensures equitable settlement of damages and maintains good customer service and shop relations.
-Inspect and evaluate the degree of physical damage to vehicles for first and third party claims; complete detailed summary of damage and estimate cost of repair based on knowledge of equipment, parts and present values.
-Present estimates and reach agreed upon price with repair facility, and confirm assessment of damages and costs; negotiate settlements with related parties as necessary.
-Research total cash value of vehicle and parts by gathering and analyzing current market information to reach a settlement for total losses.
-Take photographs of vehicle and physical damage to aid in the determination of liability and to substantiate findings; submit with completed reports and thorough documentation.
-Perform re-inspections and authorize supplemental repairs as necessary to ensure quality service and thorough restoration of damage.
-Maintain communication with clients throughout repair process; report initial evaluation and summary of damage, explain relevant procedures, respond to customer inquiries; provide complete, courteous and timely customer service.
-Keep abreast of current values of vehicles and parts, changes in the industry and in Company policies and procedures.

Education:
-Worker characteristics are normally acquired through the completion of a general high school education, 6 months technical training, and

Experience:
-A minimum of 2 years as a Field Appraiser or equivalent combination of education and/or experience

This role will focus on serving the greater Santa Clara County as well Alameda County, and surrounding areas.

• Hourly Range: $25.29 USD to $44.18 USD