Litigation Adjuster (Hybrid work schedule)
- Employer
- Merchants Insurance Group
- Location
- Buffalo, New York (US)
- Salary
- Competitive pay with two outstanding company bonus programs
- Posted
- Nov 11, 2022
- Closes
- Jan 10, 2023
- Category
- Claims
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
Litigation Adjuster
Buffalo, NY
Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Litigation Adjuster for our Claim Legal team to join our Corporate Headquarters located in Buffalo, New York. The Litigation Adjuster will become part of a dedicated claims team focusing on general liability claims, including claims involving bodily injury, property damage, and personal and advertising injury. The Litigation Adjuster will become part of a dedicated team focused on the efficient resolution of litigated claims interacting extensively with internal colleagues as well as policyholders, agents, attorneys and a multitude of claim-related service providers.
Merchants Insurance Group is proud to be named a “Fast Track” company and Top Private Company for the 3rd year in a row by Buffalo’s Business First, a Super Regional Property/Casualty Insurer by the Insurance Journal and has recently been named as one of Ward's top 50 performing insurance companies in the United States for the 2nd year in a row. Ward's is the provider of benchmarking and best practices for the insurance industry. They analyze staff levels, compensation, business practices and expenses for all areas of company operations.
Essential Duties and Responsibilities include, but are not limited to:
- Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
- Providing a high level of customer service while managing a portfolio of complex and high exposure on litigated claims involving liability and damage issues.
- Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters.
- Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims.
- Effective management of litigation, including attorneys and expenses.
- Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.
- Negotiating fair and equitable settlements directly with claimants.
- Identifying risk transfer opportunities through trade contracts and/or applicable law.
Qualifications & Skills:
- Qualified candidates will have a 4 year degree or equivalent work related experience.
- A minimum of 5 years’ experience handling auto and general liability claims including bodily injury, property damage, and personal and advertising injury is preferred.
- Experience handling environment, employment practices liability, and/or abuse claims is a plus.
- Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies.
- Professional designations or working towards industry specific designations are a plus.
- Exceptional organization, negotiation, verbal and written communication skills are highly desirable.
- Candidates with a JD and insurance defense or coverage experience looking for a new career path are encouraged to apply.
- Merchants Insurance Group Benefits:
- Welcoming and positive work environment.
- Flexible work arrangements, including flex scheduling and summer hours.
- Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days per month at home or in the office. This benefit offers colleagues a flexible work schedule with the ability to remain connected with your Merchants team and colleagues.
- Colleague Appreciation Events.
- Competitive pay scale.
- Generous paid time off package.
- Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
- Outstanding company bonus programs.
- Tuition Reimbursement.
And many more exciting company benefits!! EOE