Complex Claims Adjuster (Remote)

POSITION SUMMARY:

This is a new position within the litigation group in response to HB76 that requires a 10-day response to an initial Notice of Intent to Litigate a claim. The Complex Claims Adjuster is responsible for reviewing, analyzing, and managing complex pre-suit claims. Responsibilities include responding to pre-suit demands, evaluating prior claim handling and coverage determination, managing task assignments, and communicating with insureds and their representatives. 

ESSENTIAL FUNCTIONS:

• Reviews and evaluate homeowner property claims
• Maintains accurate diary and/or tasks for each assigned claim
• Handles projects/tasks as delegate by management
• Negotiates individual claim files
• Responds to complex pre-suit demands inclusive of Civil Remedy Notices and Notices of Intent to Litigate
• Works closely with other team members within Florida Peninsula Insurance/Edison Insurance.
• Responsible to make sure reserves are appropriately set and revised as needed, per departmental guidelines.
• Attends and participates at DFS mediations

REQUIRED EDUCATION AND EXPERIENCE:

• • High School diploma required; College degree preferred
  • Florida licensed All-Lines adjuster (620)
  • 5+ years of property claims adjustment experience or similar experience required
  • Knowledge of property insurance policy and coverage analysis
  • Demonstrated expertise with Florida Homeowners claims

PREFERRED QUALIFICATIONS:

• • 1+ year adjusting property claims involving attorney representation and/or litigation
  • Experience in handling Civil Remedy Notices
  • Experience with mediations in property homeowners claims
  • Excellent verbal and written communication skills
  • Experience working with customers and providing outstanding service
  • Strong organizational and time management skills
  • Strong negotiation skills
  • Must be able to work under deadlines
  • Skills and experience with Xactimate estimating program