Management Trainee - Associate Adjuster

May 27, 2022
Jul 26, 2022
Job Type
Full Time
Career Level
Entry Level

Future Leaders Program

Amica is searching for talented individuals for our Associate Adjuster position in our countrywide branch offices as part of our Future Leaders Program.  An Associate Adjuster class is scheduled for September 2022.

Our Future Leaders Program begins with a paid hands-on training at our headquarters in Rhode Island. 

Personal mentorships. Professional growth opportunities. Relocation throughout the U.S.  Please be advised that the location listed in the posting title may not be the location you are assigned to.  Location is determined during the training class.

Your Role

  • Be there to help customers in their times of need and restore peace of mind.

Your Responsibilities

  • Conduct thorough examinations of claims through investigations, which includes assessing loss sites, performing research and consulting experts.
  • Balance investigations of claims with file reporting in your branch office.
  • Analyze information and make decisions on claim files.
  • Educate customers, vendors and other involved parties throughout the claims process.
  • Negotiate with attorneys and other parties to ensure fair and equitable claims settlements.
  • Develop positive relationships with customers and other industry professionals.
  • Acquire and apply knowledge of legal concepts, medical terminology and home construction.
  • Deliver extraordinary customer service at every touchpoint throughout the claims process.


An annual salary of $56,000.

Your Qualifications

  • Bachelor’s degree, any major
  • Excellent written and verbal communication skills
  • Demonstrated customer service experience
  • Willingness and ability to relocate across the U.S.
  • Strong interpersonal and leadership skills
  • Ability to identify, analyze and solve problems

Physical Requirements

  • The ability to bend/lift/carry/move up to 15 pounds and adjust and move objects and debris.
  • Must be able to remain in a stationary position often standing or sitting for prolonged periods; move about to accomplish tasks; ascend and descend stairs, ramps and ladders; position yourself in different positions to accomplish tasks in various environments including tight and confined spaces and uneven spaces; inspect and fully appraise all physical aspects of the property and building.
  • Be able to drive up to 4 hours per day and possess a valid driver’s license.
  • Must be able to work under all environmental conditions including low and high temperatures, outdoor elements such as precipitation and wind, noisy environments, hazardous conditions, poor ventilation and small and/or enclosed spaces.

Perks and Benefits

  • Paid vacation, holidays and sick day
  • Competitive salaries and exceptional benefits
  • Generous leave programs, including paid parental bonding leave
  • Medical, dental, vision coverage, short- and long-term disability, and life insurance
  • Student Loan Repayment and Tuition Reimbursement programs
  • Fitness and wellness reimbursement
  • Generous retirement benefits
  • Employee community involvement
  • Strong relationships, lifelong friendships

This position will generally require relocation to any of our operations:

Albany Regional

Atlanta Regional

Baltimore Regional

Central Massachusetts Office

Chicago Regional

Cincinnati Regional

Concord Regional

Dallas Regional

Denver Regional

Greenville Regional

Hartford Regional

Houston Regional

National Sales Center – Central

National Sales Center – East

National Sales Center – West

Northern California Office

Northern New Jersey Office

Oregon Regional

Orlando Regional

Philadelphia Regional

Phoenix Regional

Raleigh Regional

Rhode Island Sales and Client Services

Rochester Regional

Service Center Operations – Central

Service Center Operations – East

Service Center Operations – West

Southern California Office

Southeastern Massachusetts Office

Tampa Regional

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.