Financial Services Ops/Data Entry
- Employer
- MAPFRE Insurance
- Location
- Webster, Massachusetts
- Salary
- Commensurate with experience
- Posted
- May 20, 2022
- Closes
- Jul 19, 2022
- Ref
- 23142
- Category
- Operations
- Job Type
- Full Time
- Career Level
- Entry Level
** $1,000 sign on bonus to be paid after 90 days of employment **
Hours: Monday thru Friday, 8:00 a.m. to 4:30 p.m. ET -- overtime may be required, based on business need
Job Summary
Responsible to follow established procedures necessary to research, process, and reconcile premium and claim related payments within established service level agreements. This position requires the ability to work across various processing systems, vendor software, robotic automations, equipment, and system reports. Participate in collaborative projects to improve the customer experience and facilitate operational efficiencies.
Knowledge, Skills and Abilities
Education: High School or equivalent knowledge or related experience.
Experience: 0 - 1 years.
Knowledge: Solid understanding of general and technical parts of the job. Working knowledge in field, able to work independently.
Decision Making: Follows regular, detailed standards and instructions. Applies clearly defined guidelines and procedures in making timely decisions, given the necessary information.
Supervision Received: Works under close supervision; work performance is frequently checked.
Leadership: Works as an individual contributor. Learns the details of the job.
Problem Solving /Operations/Direct Work Involvement: Applies knowledge to help solve routine problems requiring independent thinking with direction.
Client Contacts: Contacts are typically within own department and occasionally outside own organization. Typically involves providing information requiring some explanation or interpretation.
Additional Knowledge, Skills and Abilities
Strong organization and prioritization skills.
Effective verbal and written communication skills.
Ability to work in a fast-paced environment with minimal supervision.
Must have strong PC skills for recordkeeping and research and strong working knowledge of Microsoft Office.
Ability to interact well with others in a team environment.
Working knowledge of various types of office equipment i.e.: scanners, photocopiers and the ability to use external vendors file online tools.
Aptitude for numerical order keeping with accuracy.