Head of Analytics & Innovation - Claims

We are seeking a talented and dynamic claim professional to join our Professional Liability team as a Senior Claims Specialist. This position will handle primary and excess claims involving Fidelity, Crime and Fiduciary claims. Note: This position can be based in Alpharetta, GA, New York City, Chicago, Princeton, NJ or Kansas City, MO working in a hybrid model. Other remote locations may be considered.

Key Duties and Responsibilities:

• Independently handle a portfolio of large and middle-market primary and excess claims, including analyzing proofs of loss, insurance coverage issues and drafting coverage position letters
• Handling of severe and complex claims with significant potential exposure up to $25M
• Investigate coverage and damage issues in connection with claims made by our insureds and maintain appropriate documentation
• Ability to evaluate claims and quantum, and make accurate reserve recommendations
• Ability to independently attend mediations / settlement conferences and negotiate claim resolutions
• Assign and supervise outside counsel, accountants and other venders in an effort to effectively resolve claims and initiate recoveries
• Maintain and develop relationships with insureds, brokers and outside counsel
• Communicates regularly with Senior Claim and Underwriting Managers on large losses, reserving, account trends, coverage matters and industry trends
• Professionally represents AXIS as needed in the marketplace and assists underwriting as needed
• Respond to broker and insured inquiries with a high level of customer service and urgency
• Assess claims to support claim metrics/trends in coordination with Senior Claim and Underwriting Managers and teams
• Participate in special projects and department initiatives
• Provide best-in-class claims service

Required Education, Experience and Attributes:

• Juris Doctor degree from an accredited law school strongly preferred, but not required.
• 7+ years’ experience at either a law firm or an insurance company handling insurance related matters, preferably Fidelity, Crime and Fiduciary claims.
• Excellent negotiation, communication, organizational and interpersonal skills.
• Team player willing to proactively assist the wider organization as needed.

Other desires skills and characteristics:

• Ability to prioritize and work in a fast-paced environment
• Prior exposure to Fidelity, Crime and Fiduciary claims
• Prior experience with severe claims and significant exposures impacting policies with limits of liability between $1M and $25M
• Familiarity with other Specialty/Professional Liability lines preferred.
• Ability to communicate across all levels of the organization and with external clients and others in a prompt, concise and appropriate manner
• Excellent writing skills
• Demonstrated negotiation and analytical skills
• Adjuster licenses where required
• Proficiency in Microsoft Office suite applications (Outlook, Word, Excel, PowerPoint and OneNote) and Share Point