Help Desk Technician
- Employer
- General Placement Service
- Location
- Pittsburgh, Pennsylvania
- Salary
- $45,000 - $60,000
- Posted
- Apr 19, 2022
- Closes
- Jun 18, 2022
- Ref
- 5813
- Category
- IT
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
We’re looking for a Help Desk Technician to provide day-to-day support for a large insurance company in Beaver, PA. Experience with Office 365 and Windows 10 is highly preferred.
Responsibilities:
• Install, support and maintain computer desktops, laptops, printers and/or related hardware and software
• Analyze and resolve end user software program/application issues in a timely and accurate fashion, and provide end user training where required
• Thoroughly record information into a ticket system to ensure resolution in compliance with service level agreements
• Provide support for a phone system performing Adds, Moves, and Changes
• Assist with mobile device support
Qualifications:
• College degree (Associates or Bachelor) in a technical field
• 2 - 4 years IT experience
• Microsoft Certified Professional (MCP), Microsoft Certified System Administrator (MCSE) and A+ Certification preferred
Apply today or call our office for more details!