Claim Service Representative
- Employer
- Ategrity Specialty Insurance Company
- Location
- Scottsdale, Arizona
- Salary
- We offer a competitive salary and benefits package based on experience.
- Posted
- Jan 13, 2022
- Closes
- Mar 14, 2022
- Category
- Claims
- Job Type
- Full Time
- Career Level
- Entry Level
Job Summary
We are looking for an experienced individual who is interested in joining a growing Excess and Surplus Lines Company. The successful candidate will be responsible for setting up First Notices of Loss in the claim system, monitoring the Claims email inbox and labeling mail to the assigned file handler. Also processing mail/checks as appropriate. Ability to communicate with policyholders, claimants, agents, brokers and Ategrity staff.
CSR responsibilities include:
- Responsible for setting up new claims in claim system.
- Open claim file and document loss in Claim System.
- Label incoming electronic mail and route to assigned adjuster.
- Process checks and mail as needed.
- Assist with Deductible recovery
- File ISO indexes and assist with Medicare queries
- Interact with customers, vendors, and co-workers in a professional and appropriate manner.
- Perform other duties as required.
Requirements
- Education Level: High School graduate. Post high school education preferred. Insurance coursework a plus.
- Experience: 2-5 years of professional experience, preferable in the insurance industry.
- Specific Skills: Strong verbal and written communication skills required. Strong Microsoft Office skills required, particularly in Word, Excel, Outlook and Power Point. Experience working with Adobe Acrobat is preferred.
- Personal characteristics: Ability to work in a fast-paced, collaborative and professional environment. Critical thinker and problem-solver.
- Licenses: As required by law.
PLEASE NOTE: