Senior Sales Support / Customer Service Representative
- Employer
- Capstone Search Group
- Location
- Working from home
- Salary
- $55k to $75k
- Posted
- Dec 20, 2021
- Closes
- Feb 16, 2022
- Ref
- SAD8742
- Category
- Customer Service, Sales
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
About the Role
Opportunity to join ground floor with start-up insurance carrier focused on Recreational Boating, passionate about protecting the joy of boaters. They understand that a boat is more than just a vessel or an asset to its owner and that it is providing joy, opportunities to connect with friends and families, and a relaxation outlet.
We are seeking a Licensed (P&C) Sales Support / Customer Service Representative. If you are creative, love helping people, enjoy being out on a boat, and enjoy being part of a dynamic environment in an emerging industry, this is the place for you.
Duties & Responsibilities
- Provide a memorable customer experience by interacting with potential/existing clients answering questions and providing input related to questions about the company, its unique offering, and products
- Engage in proactive policy retention strategies
- Quote and prepare insurance proposals
- Work closely with the Technology and Product teams to solve clients’ issues and share customers’ insights
- Reach out to potential clients who showed interest by phone/email, close quotes, and bind
- Serve as the first line of response for customers with any issue or question
- Triage potential claims and handle initial claims intake
Skills & Experience
- Strong background in personal lines insurance (auto, home, boat, recreational vehicle, motorcycle, etc.)
- P&C license holder (Inland Boating license an advantage)
- Sales-oriented approach
- Enjoys the challenge of research, problem-solving, and executing tasks associated with the successful implementation of strategic initiatives
- Thrives in a detail-oriented, fast-paced environment
Compensation
$55,000 to $75,000 + bonus 7 to 12%