Account Representative
- Location
- Trenton, New Jersey (US)
- Salary
- Competitive
- Posted
- Nov 08, 2021
- Closes
- Jan 07, 2022
- Category
- Customer Service, Sales
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
NJM is excited to extend a full-time professional opportunity for you to join our contact center team and become a Licensed Insurance Agent! You will earn $45,000 annually. You will experience top-quality paid remote work training to prepare you for this position in Personal Lines Insurance.
Responsibilities
- Deliver a high-quality customer experience while consulting and counseling customers on NJM’s products.
- Provide coverage options best suited to accommodate individual needs and administer transactions when necessary.
- Demonstrate effective time management to achieve performance goals/targets.
- Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to Personal Lines insurance.
Requirements
- Excellent verbal and written communication skills
- Strong computer and navigation skills including proficiency in Outlook
- Accurate keyboarding skills
- Superior listening skills
- Strong multi-tasking ability
- Prior customer service or contact center experience is beneficial
- High-speed Internet and a working home phone line
- Quiet, distraction-free work area at home
- High School Diploma or GED
- Bilingual skills are valued
HOURS
Monday-Saturday 9:45am-6:00pm (Sunday and one additional weekday off) (5% Shift Differential)
OR
Monday-Friday Delayed 12:30pm-9:00pm Plus one Saturday a Month 8:30am-4:45pm(15% shift differential)