Claims - Senior Claim Adjuster – Workers’ Compensation
- Employer
- Davies Claims Solutions
- Location
- Nashville, Tennessee
- Salary
- Not specified
- Posted
- Jan 19, 2021
- Closes
- Mar 20, 2021
- Category
- Claims, Workers' Compensation
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
Investigates and evaluates losses while developing a plan of action to bring claims to
proper resolution in a timely manner. Experience level preferably between 5-7 years.
JOB REQUIREMENTS:
· Confirms coverage and addresses compensability and causation on each claim
· Investigates claims, including interviewing employees, employers and witnesses
· Obtains necessary records, including but not limited to, hospital/physician records, police
reports, etc.
· EDI state filings and CMS/Section 111 reporting
· Utilizes appropriate preferred vendors
· Presents thorough and accurate reports to clients and excess carriers on claims
investigations/status updates
· Negotiates settlements for resolution with claimants or their attorneys
· Maintains control of litigation activities and costs per account requirements
· May be asked to mentor, train and/or share expertise with other ASC staff
· May be asked to serve as back up to supervisor or manager when they are unavailable
· Attends meetings; conferences; workshops or training sessions; and reviews written
material to maintain current knowledge on principles, practices and new developments
in assigned work areas
· Maintains and meets state specific licensing requirements
· Responds to client questions and comments in a courteous and timely manner
· Participates in client meetings, both telephonic and face to face
· Is responsible for catastrophic losses, complex litigation, and other sensitive issues
· All other duties as assigned
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
· Ability to understand and follow oral and/or written policies, procedures and instructions
· Ability to perform a wide variety of duties and responsibilities with accuracy and
speed, while meeting time-sensitive deadlines
· Ability to conduct investigations in multi-party situations
· Ability to use standard or customized software applications appropriate to assigned tasks
· Ability to prepare and present accurate, reliable and factual reports with recommendations
Thorough knowledge of current principles and practices associated with claims investigations, adjustment and related practices
· Extensive knowledge of medical and legal terminology with a thorough understanding of legal principles/litigation management
· Ability to handle confidential information
· Ability to communicate effectively with others both orally and in writing
· Ability and willingness to learn quickly and utilize new skills as a result of rapidly changing information and/or technology
· Ability to comprehend multi-state laws and regulations to assist other offices, as necessary
Required Experience:
·Should have 5-7 years experience in handling either workers’ compensation or liability claims. A
college degree or equivalent business experience needed.