Claims Processor - REPO Plus
- Employer
- Allied Solutions LLC
- Location
- Carmel, Indiana (US)
- Salary
- Benefits, 401k and substantial PTO
- Posted
- Aug 11, 2020
- Closes
- Oct 11, 2020
- Category
- Claims, Entry Level
- Job Type
- Full Time
- Career Level
- Entry Level
Claims Processor - REPO Plus
Claims Processor is responsible for providing claim clerical and administrative support to the REPO Plus team and to the Claim Department.
- Processes claim documents and inquiries related to REPO Plus claims
- Department filing, image storage and scanning
- Handle telephone inquiries from clients and internal associates
- New claims setup for all REPO Plus claims whether received via Center Point, phone, or email
- Secure ISO, Lexis Nexis, CARFAX reports as needed
- Verify coverage via internal system and attach support document to claims
- Assign damage claims to appraisers as needed
- Assist with new employee onboarding as required
- Other special projects and duties as assigned
- High school diploma/GED required
- Some college or higher education recommended
- Minimum one year of professional office experience preferred
- Insurance background preferred but not required
- Strong customer service focus or previous customer service experience required
- Strong computer skills with knowledge of Lotus Notes, Microsoft office suite
- Telephone skills with a minimum of one year customer telephone experience preferred
- Ability to acknowledge and respect confidential information
- Ability to work in a professional environment and interact with Financial Institution clients
- Ability to handle multiple tasks, meet deadlines and manage multiple support functions
- Ability to read and apply commonsense understanding to simple instructions, short correspondence, oral/written instructions and memos
- Ability to deal with problems and resolve with support to a proper resolution
- Ability to organize, prioritize and execute work in a manner that meets established service standards and benchmarks
- Basic organization and filing skills with attention to detail
- Ability to learn quickly and adapt to different workload scenarios
- Ability to use and master Microsoft office products; the ability to type at least 45 wpm
- Strong attention to detail, producing a product that is accurate
- Ability to work somewhat independently in a fast-paced environment with support of a Team Leader or Supervisor
- Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).