Business Systems Analyst / Product Owner (Agile)

Hartford, Connecticut

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
As a Product Owner, help to drive the execution of IT initiatives in the Commercial Surety Business Unit, working with business Subject Matter Experts (SME's), technical team and other team members/stakeholders in an Agile work environment. Work with stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs for today and the future. Working with a diverse stakeholder group, identify areas of contention and create a shared understanding between the customer community and the solution delivery team while maintaining alignment with Business and IT Strategies.

Primary Job Duties & Responsibilities
  • Responsible for story definition, estimation and sequencing with the team.
  • Primary ownership for maintaining and understanding Backlog.
  • Assist in the increment planning and objectives.
  • Responsible for building and maintaining the feature team backlog.
  • Collaborate with SME's and others (as needed) to resolve questions and issues.
  • Participate in Team and System Demos & Retrospectives.
  • Collaborate with Product Management Team and Product Owners.
  • Address and resolve team impediments working with team and Scrum Master.
  • Assist in defect resolution.
  • Communicate with Product Management and Program teams regarding iteration and initiative status, issues, blockers, post-implementation needs.


Minimum Qualifications
One year of experience in Business Systems or equivalent required High school diploma or equivalent required.

Education, Work Experience & Knowledge
  • 3+ years of relevant work experience. (Business Systems Analyst or Product Owner)
  • Experience working in an Agile Environment.
  • Bachelor's degree in Business, MIS, or other related field preferred.


Job Specific & Technical Skills & Competencies
  • Analytical Thinking (Intermediate): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
  • Facilitation (Intermediate): Uses and adjusts style and technique to assist group process and understanding.
  • Communication (Intermediate): Demonstrates effective verbal, written, and listening communication skills.
  • Teamwork (Intermediate): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
  • Relationship Management (Intermediate): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
  • Business Perspective (Intermediate): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions.
  • Technology (Basic): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).
  • Conflict Management (Basic): Brings conflicts into the open and resolves them collaboratively.
  • Change Management / Resilience (Intermediate): Remains energized and focused in the face of ambiguity, change or strenuous demands.
  • Risk Taking (Basic): Identifies, assesses, manages and takes intelligent risks to attain objectives


Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.