Call Center Sales Director
- Employer
- Capstone Search Group
- Location
- McAllen, Texas
- Salary
- $95k to $125k + incentive comp
- Posted
- Sep 04, 2019
- Closes
- Oct 21, 2019
- Ref
- SAD816
- Category
- Customer Service, Operations, Sales
- Job Type
- Full Time
- Career Level
- Executive
About the Role
Are you an experienced leader with a track record energizing sales reps and driving growth? Are you familiar with call center operations and technology?
This is a rare opportunity to take the reins of a hundred million dollar sales call center operation and grow it exponentially. As a key leader, you’ll work with peers in Marketing and Product to identify opportunities and turbocharge growth. Leverage talent acquisition and development capabilities to build a world class sales team.
Duties & Responsibilities
- Directs operations of multi-site sales call centers including remote sales reps
- Aligns key metrics with strategic goals
- Hires and develops talent
- Oversees workforce management to meet the needs of the business
- Ensures compliance with applicable rules and regulations
- Maintains relationships with internal lines of business and brokered carrier markets to deliver relevant product offerings to customers
- Utilizes enterprise data science and business analytics resources to make fact-based decisions
Skills & Experience
- 5 years sales management experience required, preferably in D2C and/or call center
- Property Casualty experience and producer license preferred
- English/Spanish bilingual strongly preferred
- Must have demonstrated interpersonal, training, and sales skills.
Compensation & Perks
$95,000 to $125,000 plus incentive comp based on sales