Sr. Property Adjuster

SUMMARY

Investigates and evaluates losses while developing a plan of action to bring claims to proper resolution in a timely manner.   

Job Requirements:

• Investigate and determine coverage of loss onsite and adjusts all elements of Property Loss claims of moderate-high severity.
• Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
• Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
• Demonstrates understanding of building construction principles and codes.
• Strong knowledge of claims handling procedures, and a full working knowledge of claims operations and procedures.
• Ability to provide exceptional customer service experience.
• Strong and effective negotiation skills.
• Ability to effectively and independently manage workload while exhibiting good judgment.
• Ability to obtain and maintain proper licensing as required.
• All other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to understand and follow oral and/or written policies, procedures and instructions
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed, while meeting time-sensitive deadlines
• Ability to conduct investigations in multi-party situations
• Strong written and communication skills; interpersonal skills; computer skills with the ability to work with multi-faceted systems; and analytical skills.
• Ability to prepare and present accurate, reliable and factual reports with recommendations
• Thorough knowledge of current principles and practices associated with claims investigations, adjustment and related practices
• Ability to handle confidential information
• Ability and willingness to learn quickly and utilize new skills as a result of rapidly changing information and/or technology
• Ability to use standard or customized software applications appropriate to assigned tasks
• Proficient knowledge and expertise in utilizing Xactimate Program

Required Experience:

Should have 5-7 year’s experience in handling property and casualty claims.  A college degree or equivalent business experience needed.