Mitsui Jobs


Account Representative (Personal Lines)

Mitsui Sumitomo Marine Management (U.S.A.), Inc. | Cincinnati, Ohio | 7/25/2019


Location Cincinnati, OH Posted June 6, 2019 Category Personal Lines

Company Overview:

MSIG Holdings (Americas), Inc. (MSIG) is a wholly owned subsidiary of the MS & AD Insurance Group Holdings, Inc. – one of the top ten property-casualty insurance groups world-wide. Our Group has capital in excess of $25 Billion, operations in more than 40 countries and nearly 40,000 personnel located globally.

Summary/Job Purpose:

The Account Representative is responsible to provide English and/or Japanese interpretation on policy requests and inquiries from agents and Japanese insured and offer coverage consultation, risk management and assist in resolution of service issues.

Account Functions

  • Develops a working knowledge of personal lines auto, homeowners, fire, and excess liability and boat coverages for all states and multiple carriers.
  • Develops a working knowledge of all entry and rating procedures and requirements for above coverages.
  • Enters all acitivies within the Applied Agency system and completes daily activities within required deadline.

Claims Management

  • Receives claims for insureds who need Japanese interpretation. Forwards information to claims handling offices. Follows-up where necessary.

Customer Support

  • Answers incoming phone calls, faxes and email inquiries from customers/agents for quotations, policy changes, and cancellations. Interprets policy information.

Education and Experience Required:

  • High school diploma or GED is required. Bachelor’s degree is preferred
  • 3 years of insurance experience is required.
  • Must have Property & Casualty Agent License.
  • Knowledge of Applied Agency Management System is preferred.
  • Good verbal and written communication skills in both English and Japanese ( for bi-lingual role only) is required.

COMPUTER SKILLS: Word, Excel, PowerPoint. Knowledge of claim application systems including IVOS and Guidewire preferred.

If you would like to apply for this position please send your resume to resumes@msigusa.com

The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

 

JOB OVERVIEW

Location
Pay
Industry
Category
Career Level
Cincinnati, Ohio
Not Specified

Underwriting
Not Specified

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