Claims Processor - Temp

Company Description

Allied Solutions is one of the largest providers of insurance, lending, and marketing products to financial institutions in the country. It is our goal to work with our clients every step of the way, utilizing technology-based solutions that are customized to fit their needs. With more than 4,000 clients nationwide and offices in more than 14 states, we have grown progressively and we've recently exceeded 1,000 employees. If you're a person who thrives in a fast-paced, team-based, diverse environment and you enjoy helping others through personalized service, Allied Solutions could be the perfect fit!

Job Description

This position provides clerical and administrative support to the Claims Department, Repo Plus division. 

Primary Duties

• Processes claim documents and inquiries related to REPO Plus claims
• Department filing, image storage and scanning
• Handle telephone inquiries from clients and internal associates
• New claims setup for all REPO Plus claims whether received via Center Point, phone, or email
• Secure ISO, Lexis Nexis, CARFAX reports as needed
• Verify coverage via internal system and attach support document to claims
• Assign damage claims to appraisers as needed
• Assist with new employee on-boarding as needed
• Other special projects and duties as assigned

Qualifications

• High school diploma/GED required
• Some college or higher education preferred
• Minimum one year of professional office experience preferred
• Ability to handle multiple tasks, meet deadlines and manage multiple support functions
• Insurance background preferred but not required
• Strong customer service focus or previous customer service experience required
• Strong computer skills with knowledge of Lotus Notes, Microsoft office suite
• Telephone skills with a minimum of one year customer telephone experience preferred
• Ability to acknowledge and respect confidential information
• Ability to work in a professional environment and interact with Financial Institution clients
• Ability to resolve problems with support to a proper resolution
• Ability to organize, prioritize and execute work in a manner that meets established service standards and benchmarks
• Basic organization and filing skills with attention to detail
• Ability to transition to different workload scenarios quickly
• Ability to use and master Microsoft office products; the ability to type at least 45 wpm
• Strong attention to detail, producing a product that is accurate
• Ability to work somewhat independently in a fast-paced environment with support of a Team Leader or Supervisor

Benefits of Joining our Team

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.