Product Manager - General Liability

INSURANCE UNDERWRITING DEPARTMENT

Founded in 1942, Safety National is a leading specialty insurance and reinsurance provider headquartered in St. Louis, Missouri, with several remote offices throughout the United States. The company is a subsidiary of Tokio Marine Holdings, Inc., a leading Tokyo-based global insurer that sustains a presence in over 40 countries. Safety National is a five-time Best Places to Work in Insurance honoree with recognition in both the insurers/providers and the medium-size employers categories.
 
JOB SUMMARY:
 
This position is responsible for guiding the profitable growth and effective management of the General Liability and Umbrella/Excess Liability lines of business across all business units on a countrywide basis. This position will be involved in the build-out of our new policy rating and administration system, which will include the identification and implementation of enhanced pricing and predictive analytic factors. This position will also be involved as a subject matter expert and resource for heavy General Liability exposure accounts, in addition to developing, refining and delivering effective underwriting training across multiple business units. As the recognized subject matter expert for the General Liability and Umbrella/Excess Liability lines, this role will lead the evolution of our General Liability and Umbrella/Excess Liability product offerings through regular interactions and ongoing analysis in collaboration with multiple departments including Claims, Actuarial, Compliance, Legal and IS. This role will be the thought leader responsible for determining how the company achieves and maintains a profitable book of General Liability and Umbrella/Excess Liability business while differentiating our approach and product offering in order to build and retain a favorable portfolio of accounts.
 
ESSENTIAL FUNCTIONS:
 
At Safety National, we live by the following five core values:  Relationships, Integrity, Teamwork, Balance and Stability.  Our Core Values serve as the fundamental foundation of our corporate culture and drive our interactions, both internally and externally.  An essential function of all Safety National positions is to fully embrace and represent these core values in our daily work life and relationships.
 
Assesses competitor and market offerings, with focus on developing pricing and underwriting strategies that will support appetite expansion and new product development
 
Assesses current and future book of General Liability and Umbrella/Excess Liability business, to gain full understanding of pricing and loss trends in order to establish baseline pricing guidance and underwriting standards that will maintain line of business profitability while simultaneously driving meaningful written premium growth
 
Develops coverage forms and enhancements, including manuscript endorsement approaches, that support the business units in their pursuit of profitable account opportunities
 
Proactively leads and participates in the design and implementation of our newly established General Liability rating platform (GuideWire), with sharp focus on the critical rating and data elements necessary to enhancing pricing approaches as well as data collection and utilization for actuarial analysis
 
Delivers strong guidance as respects loss sensitive and guaranteed cost underwriting and pricing approaches across a broad spectrum of industries
 
Acts as the highest level General Liability and Umbrella/Excess Liability underwriting resource within the company, increasing overall underwriting efficacy across the company through mentoring and account referral activities
 
Provides Senior and Executive Management with timely analysis and recommendations as to General Liability and Umbrella/Excess Liability underwriting and pricing practices, including appetite expansion, new product offerings and emerging issues related to the line of business
 
Presents clear and timely professional communications internally and externally via phone; e-mail; written correspondence; face to face meetings
 
Works closely with Risk Control Unit to develop and enhance risk management techniques to assist customers with managing the cost of risk for the General Liability and Umbrella/Excess Liability lines of business; brings a forward looking approach to designing effective risk management and risk mitigation approaches
 
Works closely with Actuarial Unit to determine appropriate pricing approaches and methodologies at the book of business level, with occasional focus on complex individual risks on a referral basis
 
Works closely with Legal Department regarding manuscript endorsement wording as necessary
 
Works closely with Compliance to ensure state regulatory and individual risk filings are effectively completed on a timely and accurate basis
 
Works closely with Claims Department to ensure effective communications and delivery of intended coverages; collaborates in the pursuit and collection of loss and data elements from Third Party Administrators
 
Gains feedback from the Underwriting and Business Development Departments in order to identify market opportunities and broker needs; formulates strategies to address viable growth opportunities
 
Creates, refines and delivers training material and learning opportunities across all business units
 
Represents the company at various conferences, conventions and seminars at the direction of SNCC Management
 
Provides advice and counsel to other underwriters; may be involved in training and supervision of underwriting staff

ADDITIONAL RESPONSIBILITIES;
 
Sales Mentality – demonstrates practical understanding of broker relationships and has a proven history of targeting and executing on opportunities for profitable General Liability and Umbrella/Excess Liability growth
 
Technical Skills – possesses the necessary advanced thought processes to appropriately understand and analyze market and coverage trends, with a view toward structuring General Liability and Umbrella/Excess Liability pricing and coverage in an optimal way to secure the business while positioning SNCC for sustainable long-term profitability

Relationship Building and Customer Service – works across all segments of SNCC and the brokerage community to effectively impact General Liability and Umbrella/Excess Liability results; embraces the opportunity to pursue and discuss market opportunities with producers and insured’s alike, emphasizing the SNCC value proposition
 
Negotiating Skills – is able to influence others in the interest of driving favorable outcomes for SNCC while safeguarding relationships in the process; builds trust and commitment
 
Teamwork – develops and maintains strong working relationships internally and externally; fosters a team environment by demonstrating leadership and becoming a trusted advisor

QUALIFICATIONS

Minimum BA/BS or equivalent with extensive General Liability and Umbrella/Excess Liability  underwriting and sales experience; prefer minimum 7 years of General Liability and Umbrella/Excess Liability product management experience spanning multiple program structures including loss sensitive, guaranteed cost and non-admitted programs
 
Strong familiarity with General Liability and Umbrella/Excess Liability coverage forms, manuscript coverage language and industry resources utilized to effectively manage the product line on a countrywide basis
 
Strong understanding of General Liability and Umbrella/Excess Liability rating techniques, including loss rating, guaranteed cost ratemaking processes and IS requirements to construct and maintain effective rating and policy issuance systems
 
A record of consistently high performance and achievement over career desired
 
Leadership capabilities, superior organizational skills, communication, coaching and mentoring skills are highly desired
 
Business acumen, including the ability to win using data, is critical
 
CPCU designation a plus
 

 NOTE:
 
 In order to meet the needs of the Corporation, employees may be assigned other duties in addition to or in lieu of those described above.
 
 
 Outstanding Medical, Dental and Vision Coverage.  Employee and Children covered at no cost, low cost for Spousal coverage.
 
 Medical Deductible Reimbursement Plan
 
 Life/AD&D Insurance, Short Term Disability and Long Term Disability provided at no cost to employee.
 
 401k Savings and Profit-Sharing Plan
 
 Pre-Tax Dependent Care Assistance Plan
 
 Tuition Reimbursement
 
 Paid Leave and Holidays
 
 Alternate Work Schedules
 
 Business Casual Dress Policy
 
EEO STATEMENT
 
 Safety National is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status or membership in any other legally protected class.  None of the questions in our application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job related information or protected characteristics.