Customer Service Representative

At Windhaven we are always looking for "A" players who want a challenge. Are you a driven person who wants to achieve great feats of growth within your career? Then we want to talk to you!  

We are a successful, fast growing Property & Casualty Insurance group of companies headquartered in Miami, Florida. We thrive in an environment that feels more like a successful start-up, than an insurance company, and we are committed to our mission, culture, core values, and data-driven decision making. 

For the Customer Service Representative, we seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a
rewarding career with excellent income and growth potential. 

Responsibilities  

• Provide prompt, accurate, and friendly customer service. Service is based on responding to inquiries regarding insurance claims that have been submitted.  
• Use a customer-focused, needs-based review process to assist customers about their claim and connecting them to their assigned claims professional. 

Requirements  

•     Bilingual - Spanish preferred 
•     Excellent interpersonal skills 
•     Excellent communication skills - written, verbal and listening 
•     People-oriented 
•     Self-motivated 
•     Detail oriented 
•     Dedicated to customer service 
•     Pride in getting work done accurately and timely 
•     Ability to work in a team environment 
•     Ability to multi-task 
•     Ability to effectively relate to a customer 
•     Property & Casualty license (must be able to obtain)

Windhaven Insurance is an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, genetic information, disability or any other characteristic.