Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a PIP Claim Representative. The position requires the following but is not limited to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay benefits that are owed.
• Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner in accordance with the Michigan No Fault Statute.
• Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary.
• Service the needs of agents, policyholders and others. 
• Handle investigations by phone and mail.
• Conduct claim investigations on complex claims.

Desired Skills & Experience

• Bachelor’s degree or equivalent experience.
• Two or more years of insurance claims handling experience, preferably in PIP claims or related experience.
• Educational coursework in insurance are desirable.
• Above average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments with attention to detail.

Benefits

Competitive salary, matching 401(k) retirement plans, fully-funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave, and a comprehensive health care plan.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.