Employee Benefits, Client Manager

Summary:

This individual is responsible for administration and management of employee benefit programs for clients.

Essential Job Functions:

Primary Job Duties and Responsibilities

• Analyze, compare and evaluate employee benefit programs for variety of clients.
• Provides service for clients as related to their employee benefits plans (including but not limited medical, dental, life, disability).
• Interacts with Human Resources personnel.
• Ongoing monitoring and analysis of benefit program utilization and cost drivers and reporting aggregate results to Account Executive.
• Monitoring of Employee Benefits field including attendance at seminars and classes to remain abreast of statistics and strategies in the field.
• Negotiates with various vendors including insurance companies, third party administrators and medical facilities to provide services and products to clients.

Skills and Abilities

• Advanced computer skills including, but not limited to, Excel, Power Point, Word.
• Knowledge of employee benefits including funding methods, product lines.
• Life and Health Insurance License.
• Excellent communication and interpersonal skills.
• Demonstrate initiative and ability to work independently.
• Demonstrate flexibility as priorities and deadlines shift, juggle multiple assignments.
• Ability to work in and contribute to culture of teamwork and cooperation.
• Be accountable for responsibilities of the position, meet deadlines, and live up to commitments.
• Regular and reliable attendance.
• Consistent attention to detail and accuracy in all aspects of work.
• Adherence to all personnel policies, procedures and rules contained in the Employee Handbook.
• Ability to maintain professional and productive relationships with other staff, working closely with other departments where applicable.
• Ability to maintain professional and cordial relationships with customers, clients, and co-workers.
• Ability to adapt to change and manage stressful situations professionally.
• Treat people with respect.
• Accept both positive and negative constructive feedback from others and make adjustments to performance based on such feedback.

Education and Experience Requirements

• College degree preferred.
• At least 3 years of employee benefit program experience preferred.

Physical Requirements

• Sitting for up to 7 hours per day;
• Standing for up to three hours at a time;
• Walking;
• Lifting and carrying a minimum of five pounds;
• Going up and down stairs approximately two times per day;
• Working on a computer with multiple monitors for seven hours per day;
• Speaking and listening clearly during telephone conversations;
• Some travel required. Travel normally includes day trips only throughout New England area to various clients, prospects and vendors.