Customer Service Representative - Employee Benefits

Location
York, Pennsylvania
Salary
Based upon experience
Posted
Feb 01, 2019
Closes
Apr 02, 2019
Job Type
Full Time

Client Service Coordinator, Employee Benefits

The Client Service Coordinator will be responsible for:

  • Managing carrier relations and activities during plan changes and ongoing service
  • Resolving employee and employer benefits issues
  • Acting as a liaison with carriers to resolve claims issues
  • Answering questions related to legislation and benefit laws and compliance
  • Maintaining client management system updates on a regular basis
  • Following up on outstanding tasks and activities related to clients
  • Soliciting quotes for new and renewal client plans according to guidance from Consultants
  • Evaluating all carrier proposals and preparing client comparisons
  • Preparing renewals and client presentations
  • Maintaining constant communication with Consultant regarding strategy and service

The best candidate for this position will have:

  • Current Life & Health License
  • Minimum high school diploma or equivalent; Bachelor’s Degree preferred
  • At least two years of Client Service or Benefits Administration experience in Benefits Brokerage/Insurance industry
  • Ability to effectively multitask and work independently
  • Great organizational and detail-oriented skills
  • Excellent communication skills
  • Proficiency in Microsoft Office Suite

Since 1890, McConkey Insurance & Benefits has been providing financial security for businesses across the globe. Licensed in nearly all 50 states and with a client presence in more than 20 countries, McConkey prides itself in being one of the Mid-Atlantic’s largest and most respected insurance brokerage firms. In addition to our traditional insurance portfolio, McConkey specializes in alternative markets offering compliance, administration, brokerage, and actuarial services to businesses, groups and associations in the form of captive programs, consortiums, self-insurance and other unique products tailored to the risk tolerance of our clients. Year after year, McConkey’s exceptional service platform results in unmatched client retention and unparalleled growth. As a consistent “Best Places to Work” and “Top Fastest Growing Company” award recipient, our team based culture drives our success from within.

 

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