Claims Systems Analyst

WHEN APPLYING PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI, ETC.)

Amerisure is an insurance organization charged with creating exceptional value for its Partners For Success® agencies, employees and policyholders. As a property and casualty insurance company, Amerisures promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. Amerisure is an A.M. Best œA (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 100 Property & Casualty companies in the United States, with more than $835 million in Direct Written Premium and $937 million in surplus.

Amerisure is currently recruiting for a Claims Systems Analyst whom can sit in any of our CSC offices. This role calls from someone with attention to detail. Additionally, the ideal candidate will possess the following skill set. 

Summary Statement

Processes claim corrections via the claim transfer process.  Supports, administers and maintains claims department systems.  Provides application documentation and trains staff in existing business applications.  Provides technical application support to end users. 

Essential Tasks/Major Duties

• Manually process claim corrections via the Claim Transfer process.
• Review and provide technical application and process support to users through the identification of business needs, system impacts and alternative solutions including considerations for cost effectiveness and system and maintenance constraints.
• Monitor claims related systems, including identifying and investigating data integrity, system and performance issues, determining appropriate action and coordinating, as needed, with other team members, the IT department, and other stakeholders to determine the best resolution.
• Identify and recommend system and/or procedural improvements based on existing operating information systems and procedures.
• Conduct needs assessments and test system upgrades and new implementations.
• Lead projects for new state Claims Electronic Data Interchange (EDI) implementations, third party integrations and other related special projects including requirement gathering, vendor project management, and coordination with internal departments.
• Create and distribute communication materials and conduct training for internal staff on claims related applications, processes and system upgrades. 
• Develop and execute test plans to support mandated, system and other changes and authorize their move into a production environment.
• Define, develop and implement quality assurance practices and procedures, end user test plans, scenarios, scripts or procedures and other quality assurance assessments, ensuring timely resolution.

Knowledge, Skills & Abilities

• Bachelors degree or equivalent work-related experience.
• 3 years of experience handling claims and regulatory reporting practices within a property and casualty insurance environment.
• Intermediate computer skills required including Microsoft Office Suite.
• Excellent problem solving, critical thinking and decision making skills.
• Ability to function at a high level of effectiveness, flexibility, independence and initiative without daily interaction with management.
• Demonstrates successful ability to build positive partnerships and work collaboratively with cross-functional business teams.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.

WHEN APPLYING PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER SUCH AS CHROME, FIREFOX, ETC.

WHEN APPLYING PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER SUCH AS CHROME, FIREFOX, ETC.

Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. Amerisure offers a Compensation & Benefits Package that includes competitive base pay, performance based incentive pay, comprehensive health & welfare benefits, 401(k) savings plan, and profit sharing.  In addition to generous paid time off programs, we allow our employees flexible and remote work arrangements. If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you.  

Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisures employees to perform their job duties may result in discipline up to and including discharge.