Underwriting Assistant
Mitsui Sumitomo Marine Management (U.S.A.), Inc. | Warren, New Jersey (US) | 8/28/2018
Mitsui Sumitomo Insurance Group (MSIG) is one of the world’s top ten property/casualty insurance carriers with over 38,000 employees worldwide. MSIG insures large multinational and domestic companies, and offers comprehensive global insurance programs. Our US subsidiary, Mitsui Sumitomo Marine Management (MSMM), currently has an opportunity available for an Underwriting Assistant in our Warren, NJ office.
Summary Provides support and assistance to underwriting staff including collecting data; organizing files and reports; performing administrative and customer service duties regarding new and renewal accounts that will assist in ensuring the Underwriting process is handled efficiently and accurately.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Gathers and organizes information to prepare new and renewal policy/account files for underwriter review and direction in accordance with company underwriting guidelines and standards. This may include, but is not limited to, setting up folders; preparing and completing account summary worksheets; completing Underwriting Spreadsheet; loss rating; P&L; company selection forms; schedule rating worksheets and printing for underwriting files and preparing underwriting documentation package for bound accounts.
- Reviews new/renewal submissions for necessary underwriting data and follows up with broker for missing information.
- Conducts internet searches to secure appropriate client information including Experian reports and/or financial statements, insured profile to assist underwriters.
- Utilizes MVR reporting system for driver screening against underwriting criteria. and refers exceptions to underwriters to streamline and improve underwriting decisions
- Maintains various account databases (UM, marketing, etc.) to ensure up to date information and status updates in UM. Update loss history to ensure all systems accurately reflect updated account information/documentation in accordance with company underwriting guidelines.
- Provides timely and professional customer service to internal and external customers including Underwriters; Operations staff; Agents and Brokers; to facilitate the processing of business and to ensure excellent customer service to our accounts and prospects. Responds to brokers service requests for loss runs, endorsements, etc.; ensuring all appropriate documentation is received (i.e. signed statements of values; signed terrorism rejection forms; obtaining copies of underlying policies for umbrella and excess policies); troubleshooting for transaction processing issues with Operations Department and researching and assisting in resolving telephone and written inquiries generated from internal and external customers (i.e. policy/account status, rating and billing issues, etc.).
- Orders Risk Engineering reports as necessary based on underwriting criteria and follows-up on recommendations to ensure compliance to MSIG risk management standards.
- Manages status of statutory coverage acceptance/rejection (TRIA, UM-UIM).
- Manages the department diary system to ensure completion of miscellaneous underwriting department functions.
- Completes miscellaneous projects as required.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
High school diploma or general education degree (GED) is required along with a minimum of 3 years prior customer service experience and general knowledge of insurance company operations; College degree is helpful, but not required.
Computer Skills
To perform this job successfully, an individual should have strong computer skills including strong knowledge of the Microsoft Office suite of products and strong knowledge of the internet; Excel experience must include ability to create and format spreadsheets; and formulas. Must have the ability to learn other software applications quickly. Must have proficient and accurate keyboard skills.
Language Skills
Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Other Skills and Abilities
Must have the ability to multi-task; be flexible and prioritize with strong attention to detail. Must be able to communicate in an articulate and confident manner.
JOB OVERVIEW
Pay
Industry
Category
Career Level
Competitive salary, benefits, and 401K!
Administration / Clerical
Experienced (Non-Manager)
Mitsui Sumitomo Marine Management (U.S.A.), Inc. (“MSMM”) is a United States subsidiary of MS & AD Insurance Group Holdings, Inc., one of the world’s top property/casualty insurance carriers with over 38,000 employees in more than 39 countries & regions worldwide.
MSMM manages the business affairs of three U.S. commercial property/casualty insurance companies: Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and Aioi Nissay Dowa Insurance Company of America, all rated A+ (Superior) by A.M. Best Company (for the latest rating, access www.ambest.com).
MSMM specializes in providing commercial property and casualty insurance products and related services to customers throughout the U.S.
In joining MSMM, you are becoming part of a worldwide team dedicated to:
- Making a lasting contribution to the enrichment of society by bringing security and safety to people and businesses around the world through the sale and servicing of its insurance products;
- Realizing customer satisfaction by working to provide the finest products and services to consistently meet our clients’ growing needs; and
- Meeting our shareholders’ expectations and strengthening their trust in us by continuously improving our business.
We value each employee’s unique set of skills and contributions and believe that each employee plays an important role in the success of MSMM.
MSIG refers to the MS&AD Insurance Group insurers underwriting coverage: Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and Aioi Nissay Dowa Insurance Company of America. MS&AD Insurance Group, 15 Independence Boulevard, Warren, P.O. Box 4602, New Jersey 07059-0602.
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