Claims Manager - Subrogation
Downers Grove, Illinois
We are currently partnered with a rapidly growing, highly successful private passenger auto insurance carrier who is currently seeking a Subrogation and Salvage Supervisor. In this role you will primarily be responsible for overseeing direct reports in subrogation and salvage team and collaborating with the entire claims department.
Responsibilities include:
- Oversee Subrogation and Salvage team in the following activities:
- Identification and research of subrogation claims
- Contact customers, claimants and 3rd party carriers to secure the necessary information for successful collections
- Large part of the day is spent on the phone establishing new claims, documenting computer data and collecting subrogation dollars
- Assist in the recovery of overpayments
- Coordinates with other departments, insurance representatives, and members
- Examine all state guidelines and member claims files that may affect the subrogation process
- Acquire documentation and create surveys to fully realize the liabilities of all parties involved in the claim
- Has knowledge of commonly used concepts, practices, and procedures within the field
- Providing necessary training regarding subrogation and salvage functions and procedures
- Oversee the performance, development and coaching of staff
- Perform other duties as assigned
Qualifications:
- A minimum of 6 years of automobile claims liability experience
- Prior supervisory experience required
- Strong negotiation and settlement skills
- Detail-oriented in a multi-tasking environment
- Excellent communication skills with individuals from all backgrounds
- Customer-focused orientation modeling patience and empathy
- Ability to make independent decisions and use proper judgment
- Ability and willingness to handle cases of increasing complexity and severity
- Self-motivated team player
- Ability to use several varying methods for claims investigations
- High School Diploma required, some college preferred
- Bilingual in English and Spanish is preferred but not required
- Ability to interpret claim regulations from multiple states
Benefits available for full time employees
- Generous paid time off package
- Medical & Dental Plans
- 401(k) Retirement Plan with employer match
- Company paid STD/LTD
- Company paid life insurance
JOB OVERVIEW
Employer:
Location:
Downers Grove, Illinois