We are currently partnered with a rapidly growing, highly successful private passenger auto insurance company, currently seeking a Subrogation Adjuster for their Downers Grove, IL location. This is an excellent opportunity to join a dynamic team to enhance your claims skills and further your career with a growing and successful organization.

Responsibilities include:

• Responsible for subrogation activities including the identification and research of subrogation claims.
• Contact customers, claimants and 3rd party carriers to secure the necessary information for successful collections.
• Has knowledge of commonly used concepts, practices, and procedures within the field.
• Large part of the day is spent on the phone establishing new claims, documenting computer data and collecting subrogation dollars.
• Assist in the recovery of overpayments.
• Coordinates with other departments, insurance representatives, and members.
• Examine all state guidelines and member claims files that may affect the subrogation process.
• Acquire documentation and create surveys to fully realize the liabilities of all parties involved in the claim.

Qualifications:

• A minimum of 3 years of subrogation adjusting experience
• Strong negotiation and settlement skills
• Collections and negotiation background
• Excellent written and oral communication skills with individuals from all backgrounds
• Customer-focused orientation modeling patience and empathy
• Ability to make independent decisions and use proper judgment
• Ability and willingness to handle cases of increasing complexity and severity
• Self-motivated team player
• Ability to use several varying methods for claims investigations.
• High School Diploma or higher preferred
• Bilingual in English and Spanish is preferred but not required
• Ability to interpret claim regulations from multiple states

Benefits Available for Full Time Employees:

• Generous paid time off package
• Medical & Dental Plans
• 401(k) Retirement Plan with company match
• Company paid STD/LTD
• Company paid life insurance