Support Center Specialist

OneDigital is proud of the tight-knit community we’ve built since the day we were founded.  We’re picky about the people who work for us, because as much as we are a business, we’re also a family.  Even through our rapid growth, we’ve managed to preserve our unique culture.  We have a simple philosophy that if you take care of your employees, they will take care of customers and the bottom line takes care of itself. 

With a distinctive culture, the best-in-class products and outstanding service, OneDigital has been recognized time and time again for our accomplishments within our industry as well as what we offer within our organization.  Are you ready to join an already winning team and help us continue to grow for years to come?

Our Newest Opportunity: 

Summary:

In this deadline sensitive and high volume position, the Support Center Specialist provides support to OneDigital for basic administrative tasks in our Support Center and mail room. OneDigital is recognized as one of the Inc.5000 fastest growing companies 11 years running. We provide employee benefits insurance consultation and solutions to our clients. We are seeking a full-time person to join our Support Services team. This job is a full-time hourly job and is eligible for benefits as well as compensation for occasional overtime.

Essential Duties and Responsibilities (include but are not limited to):

• Ensure deliverables are properly printed, bound, packaged and shipped to meet deadlines;
• Clean up hard copy files to prepare for scanning (remove staples, sticky notes);
• Operate scanner;
• Electronically file PDF’s in appropriate account file;
• Secure scanned documents and protect data in alignment with HIPAA protocol;
• Process bulk mailings and packages for shipment;
• Special projects as assigned by management.

Qualifications, Skills and Requirements:

• Excellent written and verbal communication skills;
• Ability to build strong lasting relationships with internal clients;
• Strong organizational and problem-solving skills and attention to detail;
• Must be self-motivated, flexible and disciplined;
• Ability to accept redirection and constructive feedback;
• Ability to thrive in fast-paced environment;
• Optimistic, enthusiastic personality who wants to work with a team;
• Works well both with others and independently;
• Proficient with MS Office and the internet;
• Prior experience in a mailroom/copy center, USPS, UPS, FedEx knowledge a plus;
• Familiarity with database applications a plus;
• Knowledge of Digital Press and Copiers a plus;
• Ability to work occasional overtime as needed.

Thank you for your interest in joining the OneDigital team!