Technology Analyst

OneDigital is proud of the tight-knit community we’ve built since the day we were founded.  We’re picky about the people who work for us, because as much as we are a business, we’re also a family.  Even through our rapid growth, we’ve managed to preserve our unique culture.  We have a simple philosophy that if you take care of your employees, they will take care of customers and the bottom line takes care of itself. 

With a distinctive culture, the best-in-class products and outstanding service, OneDigital has been recognized time and time again for our accomplishments within our industry as well as what we offer within our organization.  Are you ready to join an already winning team and help us continue to grow for years to come?

Our Newest Opportunity: 

The Technology Analyst is responsible for assisting with the onboarding process, working with advisors to make system updates for their yearly renewals, and provide day-to-day support with clients and advisors using a web based benefits administration system.

Responsibilities Include:

• Building client website profiles; maintain, support and update profiles; communicate with and educate clients on implementation and administration of their web based benefits administration system; enter client employee transactions into the portal.
• Coordinate with other departments for necessary data to complete customer profiles.
• Manage all plan content materials for clients and broker.
• Provide answers and basic customer service to clients and internal representatives after launch of site.
• Perform additional responsibilities and requests as assigned.

Required Skills:

• Candidate should be well organized, detail-oriented and able to multi-task.
• Problem solving skills and a strong work ethic are necessary.
• Must be self-motivated, able to manage multiple priorities and a large work load and thrive in a fast-paced environment.
• Strong communication, technical, and computer skills are required.

Required Experience:

• Bachelor’s Degree is preferred.
• Strong computer skills with Excel and other Microsoft Office product expertise
• Minimum 2 years work experience.
• Experience in the Health insurance industry at a broker or carrier level is helpful.

Thank you for your interest in joining the OneDigital team!