Personal Lines Account Representative
Mitsui Sumitomo Marine Management (U.S.A.), Inc. | Cincinnati, Ohio | 6/15/2018
To provide interpretation on policy requests and inquiries from agents and Japanese insured, offer coverage consultation, risk management and assist in resolution of service issues. Develops a working knowledge of personal lines auto, homeowners, fire, excess liability and boat coverages for all states. Develops a working knowledge of all entry and rating procedures and requirements for above coverages. Answers incoming phone calls, faxes and email inquiries from Japanese customers/agents for quotations, policy changes, and cancellations; interprets policy information. Bachelors degree preferred, High School or GED required. 1+ year insurance experience preferred, Bilingual- Japanese/English a plus Ability to work 10am -7pm a plus
JOB OVERVIEW
Pay
Industry
Category
Career Level
competitive salary and comprehensive benefits package
Customer Service, Entry Level, Operations
Entry Level
Mitsui Sumitomo Marine Management (U.S.A.), Inc. (“MSMM”) is a United States subsidiary of MS & AD Insurance Group Holdings, Inc., one of the world’s top property/casualty insurance carriers with over 38,000 employees in more than 39 countries & regions worldwide.
MSMM manages the business affairs of three U.S. commercial property/casualty insurance companies: Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and Aioi Nissay Dowa Insurance Company of America, all rated A+ (Superior) by A.M. Best Company (for the latest rating, access www.ambest.com).
MSMM specializes in providing commercial property and casualty insurance products and related services to customers throughout the U.S.
In joining MSMM, you are becoming part of a worldwide team dedicated to:
- Making a lasting contribution to the enrichment of society by bringing security and safety to people and businesses around the world through the sale and servicing of its insurance products;
- Realizing customer satisfaction by working to provide the finest products and services to consistently meet our clients’ growing needs; and
- Meeting our shareholders’ expectations and strengthening their trust in us by continuously improving our business.
We value each employee’s unique set of skills and contributions and believe that each employee plays an important role in the success of MSMM.
MSIG refers to the MS&AD Insurance Group insurers underwriting coverage: Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and Aioi Nissay Dowa Insurance Company of America. MS&AD Insurance Group, 15 Independence Boulevard, Warren, P.O. Box 4602, New Jersey 07059-0602.
© MSIG Holdings (Americas), Inc. All rights reserved.