Clerk

Donegal Insurance Group is a regional property-casualty insurance group doing business in the Mid-Atlantic, Midwestern, New England, Southern and Southwestern states through eleven insurance companies: Donegal Mutual Insurance Company, Atlantic States Insurance Company, Le Mars Insurance Company, Michigan Insurance Company, Mountain States Insurance Group, Peninsula Insurance Group, Sheboygan Falls Insurance Company, Southern Insurance Company of Virginia and Southern Mutual Insurance Company.

Donegal Insurance Group offers a broad range of personal and commercial insurance products. Our companies conduct business through a network of independent insurance agencies. Our strong financial foundation and successful operating strategies have earned our group a rating of “A” (Excellent) by the A.M. Best Company, the nation’s leading insurance rating organization.

Donegal Insurance Group has an opening for a Clerk to join our Duluth, Georgia office.

This entry-level full time support position exists in our Claims Department. Ideal candidates will have excellent PC knowledge, data entry experience, and telephone skills. Individuals will perform various functions in the claims process in addition to general office tasks such as filing, data entry, recording and maintaining records, copying, distributing and other similar duties using appropriate office equipment.

• Accurately communicate recorded information to internal and/or external customers
• Effectively evaluate information and accurately determine if discrepancies exist with provided information
• Efficiently research and resolve any discrepancies so that the business process can be completed in a timely fashion
• Accurately complete assigned tasks on a timely basis
• Effectively complete administrative tasks to assist other personnel within the department
• Perform daily general office tasks such as filing, data entry, recording and maintaining records, copying, distributing and other similar duties using appropriate office equipment

Requirements

• High school or GED equivalent
• Attention to detail
• Ability to handle customer inquiries in a professional manner
• Strong interpersonal skills
• Ability to prioritize and handle multiple tasks simultaneously
• Accurate and expeditious keyboarding/typing skills

We also offer a comprehensive benefits package, including:

• Medical/Dental/Vision Insurance
• Company paid life insurance
• 401k Plan
• Paid Time Off
• Sick Days
• Paid Holidays
• Incentive Plan
• Employee Stock Purchase Plan
• Flexible Benefits Plan
• Continuing Education Assistance

Donegal Insurance Group participates in E-Verify in the following states: North Carolina, South Carolina, Georgia, Alabama, Mississippi, Tennessee, Utah, Arizona, Nebraska, and Louisiana. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:

Notice of E-Verify Participation Poster

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf (English and Spanish)

Right to Work Poster

https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster.pdf (English)

https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster_ES.pdf (Spanish)