Manager, Meeting Management & Event Strategy
Advance your career at Liberty Mutual Insurance - A Fortune 100 Company!
Summary: Leads a cross-functional team (internal and external) in strategically designing, developing and executing programs, such as international meetings/events, reward and recognition programs, leadership meetings and sponsorship events.
Leads strategic thinking linking guest experience to strategic objectives and operational program design.
Oversees and guides team in cost, time and project mgmt. efficiencies. Collaborates with internal partners in areas of event related risk management and mitigation. Implements industry best practices on program design and execution. Oversees management of third party vendors.
Effective communicator and influencer at a C-level.
Team Leader ensures that all team members are utilizing LMI planner tools, and ensures proper use of standard work templates, that provides consistency in planning and execution. In addition, they will also provide cost savings methodology to all aspects of project management work. Finally, they ensure that the LMI branding is used in compliance with brand standards in all meeting and event applications, both in the US and Internationally.
Serves as the leader of a team mtg/event professionals (three-six senior planners and/or planners and an event coordinator) who work primarily supporting business units.
Influences business leadership supporting event related business objectives
Leads cross-functional team in thestrategic MMES Core Business Process which includes: Clarify Business Objective & Program Outcomes, Develop Program Design & begin preplanning, Operational Planning, Execute onsite and Evaluate outcomes of all events. A project team is comprised of: SBU members, other MMES staff, Creative Services, IT, Brand Management, Internal Communications, Risk Mgmt and third parties (agencies/DMC/hotels/event venues).
Provides insight and analysis on financial management, leveraging scale
Provides guidance and support for creative program design
Leads project integration of all meeting and event elements
Reviews and provides analytics on feedback surveys from attendees and clients
Provides thoughtful and strategic recommendations to business leadership for improvement and enhancement on future programs
Guide planners in the development of their event program designs to ensure operational excellence, mitigate laps in coverage, and elevate the guest experience
Serves as the onsite lead for Incident Management for Tier 1 Programs
Thinks strategically throughout the lifespan of the project, providing guidance and course correction when needed either preemptively or due to unforeseen circumstances (terrorism, civil unrest, weather, hotel sale etc.)
Guides Sr. Planners and Coordinators in their professional development and career path
- Bachelors degree or equivalent experience
- Prefer 12 or more years experience in corporate meeting management.
- Experience in strategic thinking and application to guest experience
- Experience in leading and managing a cross functional team.
- Experience in understanding Corporate 100 business and management structure.
- Preferred but not required: CMP & CMM
Job: Human Resources
Primary Location: United States-Massachusetts-Boston
Education Level: Bachelor's Degree (16 years)
Travel: Yes, 25 % of the Time