Company Overview
Brown & Brown is an independent insurance intermediary that through its licensed subsidiaries provides a variety of insurance products and services to corporate, public entity, institutional, trade, professional, association and individual clients. Headquartered in Daytona Beach, Florida, offices are located across the United States, with products and services offered through four major business divisions. We are listed on the NYSE as BRO. Our corporate culture is built on vision, speed, agility and strength that allows us to thrive in the very competitive insurance environment. This unique culture has enabled us to quickly chase down new opportunities, adapt our products and services to best meet market demands, and satisfy our many and varied clients. Our drive to be the best has made Brown & Brown one of the largest and most respected independent insurance intermediaries in the nation, with 75 years of continuous service.
Job Overview
Account Manager - Personal Insurance - Seattle, WA
Brown & Brown of Washington is currently in search of highly motivated and talented insurance sales and service professionals to join our team! Located in the heart of Downtown Seattle, we take pride in serving the Pacific Northwest region and beyond through commercial, personal, tribal and employee benefits insurance advisement and brokerage services.
In this role, the Personal Lines Account Manager will be responsible for providing service to the agency’s clients and assisting Producers in the servicing and marketing/remarketing of new accounts in accordance with Brown & Brown of WA procedures and quality control standards. The placement and management of new and renewal business is expected to be conducted through prompt and courteous service, while maintaining a strong emphasis on retention and growth. Our Account Managers receive commission from new accounts they source and from new lines written on existing accounts through them.
Responsibilities:
- Provide direct customer support for personal lines clients
- Develop a full understanding of the regulations governing Personal Lines insurance in the state of Washington
- Review accounts handled for adequate coverage, identify opportunities to cross sell and round out coverage
- Issue appropriate documentation as needed including binders, auto insurance ID cards, etc.
- Compose or assist in composition of highly technical or sensitive correspondence
- Complete applications and prepare proposals for new and renewal business proposals/offerings
- Contact clients and/or underwriters to obtain additional information or answer questions
- Resolve policy and coverage related concerns for clients, insurance carriers, and Producers
- Check policy coverage and endorsements for accuracy
- Courteously communicate negative actions to the client, while offering a solution to remedy the situation
- Perform other duties as assigned
Required Competencies:
- 3+ years' experience managing personal insurance accounts with a broker
- Ability to translate highly technical information for the client’s
- Maintain individual WA State Producer’s License and attend appropriate CE classes
- Ability to meet strict deadlines
- Ability to present to small and large groups
- Experience with Agency Management System
We offer a Comprehensive Benefits Plan that includes 401(k) plan with match, Employee Stock Purchase Plan, Insurance coverage in the areas of Health, Dental, Vision, Life, Disability, Accident and Critical Illness, plus much more.
We are an Equal Opportunity Employer.
We take pride in the diversity of our team and seek diversity in our applicants.