Executive Assistant/Office Manager


Tower Hill Insurance Group has an exciting opportunity for a talented, High Value Home Division Executive Assistant/Office Manager, one who enjoys being intellectually challenge, thrives in a fast paced environment, and seeks a rewarding career with a company that is experiencing strong growth.  Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, and now is expanding with a new office in Alpharetta, GA, focusing specifically on Tower Hill’s High Value Home customers and agents.  This expansion offers a great opportunity for career advancement and personal growth, with very competitive benefits and rewards, and becoming part of a great company culture and organization. 

As an Executive Assistant/Office Manager, you will be responsible for all facets of office operations in the Alpharetta, GA office. This position will report to the Division President in support of our High Value Home team, both in Alpharetta and related resources in our Home Office and Field operations. The ideal individual will be a self-starter and be industrious, as well as have the ability to exercise good judgment in a variety of situations, possessing strong written and verbal communication, administrative, and organizational skills, which includes the ability to maintain balance among multiple priorities in a fast paced environment. You must work independently on projects and must be able to handle a wide variety of activities, meet deadlines, and remain discreet when dealing with confidential matters. 

ESSENTIAL JOB FUNCTIONS:

  • Provide administrative support, including development of regular and ad hoc business performance and other reports for leadership in the Alpharetta office, needed support for other Division team members, and effective interface with other management and staff, as needed.
  • Serve as the main point of contact for all matters related to the operation of the Alpharetta office, including building requests, supply management, and emergency evacuation policies and procedures.
  • Management and distribution of building access passes.
  • Manage mail collection/package management and distribution.
  • Manage shared/temporary office space locations as needed.
  • Assist with scheduling companywide meetings, logistics, food orders and event set-up and clean-up.
  • Work with Corporate Human Resources office in identifying corporate perks, training, benefits, company discounts, and manage all ongoing relationships with local vendors.
  • Manage visitor and vendor process and serve as the face of the company to vendors and guests coming to the office.
  • Identify opportunities for process improvement and efficiency, and work closely with other office facilities personnel to share best practices.
  • Ensure all purchases are within acceptable budget, reconcile expenses monthly and continually manage expenses to ensure cost savings are being received.

EXPERIENCE/SKILLS REQUIRED:

  • Bachelor’s degree highly desired.  Two plus years’ experience managing an office environment is desired but not required. 
  • Must have good working knowledge and proficiency in Excel, PowerPoint and MS Word.  
  • Strong verbal/written communication abilities; effective interpersonal skills; exceptional attention to detail and organization.
  • Strong sense of urgency; ability to execute quickly and efficiently with follow through.
  • Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.
  • Must demonstrate strong value for and added value to our team environment, one who will add to our company and office culture.  
  • Customer service orientation- ability to maintain a professional, enthusiastic, and courteous demeanor while under pressure.
  • Experience managing multiple assignments/projects and conflicting priorities with the pressure of demanding deadlines in a fast-paced environment
  • Demonstrated problem-solving and critical thinking skills
  • Excellent written and verbal communication skills.
  • Ability to work well in a rapidly changing environment.

TOWER HILL’S TOTAL COMPENSATION PACKAGE INCLUDES:

  • Competitive starting salary
  • Annual merit reviews and bonus potential
  • Medical, Dental, Life and Disability Insurance, and Health Savings Accounts
  • Matching 401(k) Plan
  • Paid PTO and holidays
  • Continued education support
  • Business casual dress, and more

For more information about our company, careers and Total Compensation, visit www.thig.com/careers

Tower Hill Insurance Group, LLC is an equal opportunity employer



 


OUR COMPANY


No matter the square footage, your home is your castle. At Tower Hill we’re in the business of protecting castles. We provide the insurance protection you need and the peace of mind you want.

Founded more than 40 years ago, today Tower Hill is Florida’s largest homeowners insurer. Our company is financially strong and solid. We’ve weathered every storm and natural disaster in the state since 1972, and helped our customers rebuild after each one.

Like you, we love Florida. We enjoy the sun when it’s shining, appreciate mild winters, watch out for lightning, and build hurricane kits every summer. And like you, our homes are our castles. Sometimes the unexpected happens — or even the unthinkable — and we understand what that feels like, too. That’s why our 400 employees are committed to being there when you need us all year long, not just during storm season.

Your home is where you and your family should feel safe and protected. You can be confident that if the unthinkable happens, Tower Hill will be there to help you rebuild. When your home truly feels like your castle again to you, we know we’ve succeeded as your insurance company. Although we have grown in size over the last four decades, we remain committed to the promises we made when our company was founded.