Account Manager - Commercial Lines - Louisville, KY

Brown & Brown, Inc  |  Louisville, KY  |  Customer Service, Product Manager, Sales
 
 

Brown & Brown of Kentucky, Inc. is seeking an skilled Account Manager to service a book of business in our Commercial Lines department. In this role, you will actively participate in cross-selling opportunities and cross-department referrals as well as proactively striving to increase client retention.

 

Responsibilities

  • Provide customer service via phone, fax, and email. 
  • Process endorsement requests and prepare binders, certificates, invoices, auto ID cards and similar items. 
  • Assist producer in analysis of clients' needs to include securing insurance quotes from carriers and providing producer with quote options. 
  • Implement new and renewal business set-up in agency management system. 
  • Prepare proposals for new and renewal business and generate quotes for new lines of coverage for existing clients. 
  • Actively participate in cross-selling opportunities and cross-department referrals as well as proactively striving to increase client retention.



Required Competencies:

  • High school diploma 
  • Prior Commercial Lines service experience   
  • Current Kentucky P&C Insurance License
  • Excellent organization and time management skills
  • Ability to communicate effectively with clients, carriers, and co-workers
  • Ability to handle multiple tasks in a fast-paced environment

 

Preferred:

  • Applied Systems TAM agency management system experience 

 

We are an Equal Opportunity Employer. 
We take pride in the diversity of our team and seek diversity in our applicants.