Claims Supervisor - Casualty

Seeking a Casualty Claims Supervisor to supervise a team of adjusters and support staff, direct their workflow and train staff in accordance with the applicable statues, regulations, requirements and company policies and procedures.

Essential Duties & Responsibilities:

• Manage staff caseloads and provide appropriate direction as needed.
• Audit staff performance and identify areas where training is needed.
• Enforces departmental guidelines, policies and procedures to ensure company objectives are met.
• Vendor and legal management.
• Review incident reports as required.
• Assign duties and examine work for quality and conformance to guidelines.
• Maintain harmony among staff as well as vendors and resolve grievances.
• Adherence to state regulations, statues and Best Practices
• Other duties may be assigned as determined by management.

Qualifications:

• Must demonstrate competence and thorough understanding and knowledge of claims process and systems.
• Bachelor's degree required and previous supervisory experience.
• Demonstrated leadership skills/abilities.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Expert level written and verbal communication
• Demonstrated proactive approaches to problem-solving with strong decision-making.
• Highly resourceful team-player
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service.
• Forward looking thinker, who actively seeks opportunities and proposes