Customer Service Representative for Commercial Unit.

Seeking experienced (5 years minimum) Customer Service Representative to assist Commercial Insurance Department Account Manager

Candidate will be required to perform these functions/responsibilities:

• Issue or request certificates/evidence of insurance with same day turnaround
• Process automatic renewals
• Update and request surplus lines renewal applications to obtain renewal terms
• Maintain manual customer files while transitioning to a new agency management system
• Request, process and invoice endorsements, cancellations and audits
• Maintain the file suspense system both in a manual and automated environment

In addition, candidate will be expected to demonstrate these traits:

• Possess an upbeat, positive and enthusiastic attitude and willingness to be mentored in the commercial insurance business.
• Strong written and verbal communication skills, including spelling, grammar and punctuation.
• Must have the ability to multi-task.