Auto-Owners Insurance Jobs

Senior Claims Examiner

Auto-Owners Insurance, a top-rated Insurance Carrier, is seeking an experienced and motivated Claims professional to join our team. The position requires the following, but is not limited to:

  • This position consists of providing feedback, training and educational material to claim associates throughout our operating states from a Home Office setting.
  • Willingness to relocate after one or two years of training in the Home Office.
  • Good interpersonal skills and accurate mathematical skills.
  • Ability to effectively and tactfully deal with all types of people at all levels is essential.
  • Travel, attend meetings, seminars and other training classes as required.
  • Review and monitor open claims files.
  • Provide assistance with coverage, liability and damage determinations.
  • Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices.
  • Assist with other duties as assigned within the regions or elsewhere on request.
  • Assist in developing and presenting educational material to claim associates in classroom and remote settings.

Desired Skills & Experience

  • Bachelor’s degree or equivalent experience
  • Knowledge of Xactimate software is preferred but not required
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver’s license
  • 3-5 years of multi-line claims handling experience with increasing responsibilities. Management or supervisory experience is favorable.


Competitive salary, matching 401K retirement plans, fully-funded Pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave, and a comprehensive health care plan.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Company Description

Auto-Owners Insurance is a mutual insurance company comprised of five subsidiary properties and casualty companies and one Life Company.   We were formed in 1916; we operate in twenty-six states and are proud to be ranked among the Fortune 500 every year since 2002, with written premium of over $5 billion. Our corporate headquarters is located in Lansing, Michigan.  Auto-Owners Insurance offers a wide range of career opportunities and welcomes candidates from all majors.  We offer a friendly work environment, in-depth training, employee mentoring, and an excellent compensation/benefits package.  To learn more about career opportunities available please visit our website at