Field Investigator - Los Angeles, CA

Brown & Brown, Inc  |  Los Angeles, CA  |  Administration / Clerical, Claims, Risk Management
 
 

Company: American Claims Management, Inc.

We are seeking a field investigator with both workers’ compensation and auto investigations experience. This position will work in the Los Angeles area. This candidate needs to be able to work independently and have prior experience working in the field. 

 

Responsibilities:

  • Field investigation of insurance claims. Make independent decisions based on investigation conducted.
  • Manage caseload of field investigations, assisting clients and Examiners in the investigation, mitigation and deterrence of insurance fraud.
  • Desk investigation of insurance claim, to include claim file review and utilization of internet and database searches to locate subjects and conduct telephonic interviews.
  • Complete field investigations to include interviews, scene investigations and locating of witnesses
  • Work closely with claims staff, clients, defense counsel and other vendors in the investigation and creation of investigative action plans on assigned claims.
  • Manage assignments, ensuring that time is appropriately allocated/billed to claim files, within department and client guidelines.
  • Prioritize cases and projects in order of importance, allocating time accordingly.



Required Competencies:

  • Develops and demonstrates a thorough understanding of principles of insurance and investigative techniques.
  • Strong time management and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficient in Word, Outlook and Excel.
  • Ability to be efficient and effective in times of frequent department changes.
  • Minimum 2 years' experience in insurance claims industry.
  • Bi lingual is a plus (Spanish)

 

ACM offers competitive base salaries and bonus plans with an comprehensive benefits program including Medical, Dental, Life and Disability Insurance, 401K match, paid time off, paid holidays and much more. 

 

We are an Equal Opportunity Employer. 
We take pride in the diversity of our team and seek diversity in our applicants.