CSR / Account Manager - 440 - Mt Dora, Florida
- Employer
- Robert Blakeley Insurance
- Location
- Mount Dora, Florida
- Salary
- Compensation based on experience
- Posted
- Aug 22, 2017
- Closes
- Oct 21, 2017
- Category
- Broker / Agent, Customer Service, Sales
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
Robert Blakeley Insurance is looking for a professional candidate with an extreme attention to detail and a desire to help people. This position is in a customer service role, which means we need a candidate with phenomenal communication skills, both verbal and written.
PRINCIPAL RESPONSIBILITIES
- Ability to handle large volume of calls daily (inbound and outbound),
- Handle Endorsements
- Semi-Annual Policy Review
- Appointments
- Cross-Sell Opportunities
- Manage accounts by tracking and following up frequently
- Input all information into proprietary software system
- Able to work effectively within assigned team and other teams in the department
- Conduct job function in a manner that promotes a high level of customer service to both internal and external customers
- Supports the company's core values and basic principles and Perform other job-related duties and responsibilities as assigned.
REQUIREMENTS
- Property and Casualty License (4-40)
- Handle detail-oriented work and high organizational skills
- Ability to multi-task and adapt as issues arise
- Ability to independently prioritize workload
- Understanding of Word, Excel, Outlook
- Excellent, verbal and written skills and be a Team player with a positive attitude.
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