Quality Assurance Supervisor - LPN or RN Required (Peer Review / Insurance)
- Employer
- Dane Street LLC
- Location
- Palm Beach Gardens, Florida
- Salary
- Depending on experience
- Posted
- Aug 06, 2017
- Closes
- Oct 05, 2017
- Category
- Claims, Executive / Management, Operations
- Job Type
- Full Time
- Career Level
- Manager
Dane Street is looking for a highly motivated candidate to join our team as a Quality Assurance Supervisor. Dane Street offers an exciting work environment, competitive compensation and a strong growth potential.
Quality Assurance is in the center of our critical relationships with our clients, our technical team and our operations teams. As a member of our team, you will be responsible for supervising the assigned staff and managing the tactical aspects of the medical file review process, specifically the intake, turn-around time and the supervision of the QA Specialist team.
Education:
- Must be trained and licensed as an LPN or RN
Description of Key Tasks and Responsibilities:
- Supervise the assigned staff and manage the file review board to ensure a timely, accurate processing of each file.
- Review reports accompanying medical records to ensure that the report is complete and that all questions posed have been addressed.
- Act as the liaison between the reviewer, team member and client regarding the process or status of the file.
- Communicate with with the requestor regarding questions and issues.
- Part of the decision making team for hiring, discipline and termination of staff.
Special Skills and Attributes:
- Previous Supervisory experience strongly preferred.
- Experience in medical peer review, healthcare industry, medical terminology, claims management, utilization review, pre-certification, medical administration or QA in a medical or business environment is preferred.
- Excellent computer skills required (Apple Operating System, Google Chrome search engine and e-mail).
- Critical thinking, ability to manage time efficiently and to meet specific deadlines is a must.
- Excellent organizational skills required.
- High level of attention to detail required.
- Stellar communication and customer service skills, including a high comfort level in speaking with the team members, referring client, claimants, and/or physicians.
- Exercise of discretion and independent judgment with respect to matters of significance.
If you want to work in an exciting, fast-paced environment, where you can provide meaningful contributions, then we encourage you to apply: https://danestreet.clearcompany.com/careers/jobs/aaa9dca9-8efd-f7e0-2b74-ca08d4c0d311/apply?source=489576-CS-26661