CSR / Account Manager - 440 - Property & Casualty

Access Insurance Group is looking for a professional candidate with an extreme attention to detail and a desire to help people. This position is in a customer service role, which means we need a candidate with phenomenal communication skills, both verbal and written.

PRINCIPAL RESPONSIBILITIES

• Ability to handle large volume of calls daily (inbound and outbound),
• Handle Endorsements
• Semi-Annual Policy Review
• Appointments
• Cross-Sell Opportunities
• Manage accounts by tracking and following up frequently
• Input all information into proprietary software system
• Able to work effectively within assigned team and other teams in the department
• Conduct job function in a manner that promotes a high level of customer service to both internal and external customers
• Supports the company's core values and basic principles and Perform other job-related duties and responsibilities as assigned.

REQUIREMENTS

• Property and Casualty License (4-40) 
• Handle detail-oriented work and high organizational skills
• Ability to multi-task and adapt as issues arise
• Ability to independently prioritize workload
• Understanding of Word, Excel, Outlook
• Excellent, verbal and written skills and be a Team player with a positive attitude.
• Fully bilingual (English and Spanish).