Customer Service Representative -Commercial Lines

Details of the Insurance Customer Service Role: Working as an Account Manager means you’ll have a lot of client interaction and be involved in the tactical, day-to-day management of an assigned book of commercial property and casualty accounts.

• Requires a great personality that comes through to clients over the phone.
• An ability to promptly address questions and resolve client concerns with empathy and finesse. 
• Prepare submissions, analyze claims information, work with underwriters and handle larger accounts with some complexity like contractors/construction and public/government entities.

About the Agency: Consistently recognized as a “Best Practices Agency” by the Alabama IIA, the agency is an industry leader that excels in customer service, growth, stability and financial management.  As lifelong residents of Mobile, the principals are proud to be a vital part of the community as friends and family to their clients and associates. The firm is always looking for new and better ways to meet the risk management and insurance needs of its clients.