Director, Agent Monitoring-Anti Fraud&AML Officer

Employer
Fidelity&Guaranty Life
Location
Des Moines, Iowa
Salary
Not Specified
Posted
Jun 29, 2017
Closes
Sep 03, 2017
Ref
4438883379#GIJ--J2CBackfill.1
Category
Broker / Agent
Job Type
Not Specified
Career Level
Not Specified
Summary:Responsible for the Agent Monitoring activities as well as the Anti-Money Laundering and Anti-Fraud programs of the Company and oversight of complaints.

Organization:Reports to the Deputy General Counsel.

Oversees a staff of1-2 Compliance Analysts.

Duties and Responsibilities:General:Effectively communicate and provide agents, company personnel, third party administrators and other vendors with support and education on the company s agent monitoring, AML,OFAC and anti-fraud programs from an operational and investment perspective.

Conduct outreach to agents, vendors and third party administrators to discuss transactions pending review, explain the nature of any deficiency, and procure updated information material to the review process.

Engage Deputy General Counsel or General Counsel regarding unusual cases or sales practice concerns.

Maintain strong working knowledge of the company s products, administrative systems and procedures.

Assist with the continuous development and implementation of departmental and company procedures.

Agent Monitoring:Enhance by further development and documenting of the Company s Agent Monitoring Program.

Perform functions under the Companies Red Flag system for identifying potential issues.

Support all screening of producers seeking appointment.

Develop and enhance electronic agent monitoring.

Hold fraud and suspicious activity awareness sessions for the company and its TPAs relative to agent activity.

Conduct certain on-site visits of the company s independent insurance agencies.

Anti-Fraud:Embed and improve risk by raising awareness of the Special Investigations Unit to new employees, producers, TPAs and IMOs.

Perform investigative duties on fraudulent activity by reviewing documents and files, developing investigative plan of action and reporting relevant findings to senior management in a timely manner.

Perform appropriate actions to resolve the circumstances and mitigate risk to the company (producer terminations, dismissals, and probationary actions).

Whistle Blower Control - Notify the Audit Committee of any significant suspected instances of fraud that are reported to this position through the Hotline or by other means of notification.

Provide investigative outline and resolution summary to Audit Committee and/or executive management as needed or required.

Manage The Network (the company s third party fraud Hotline administrator) relationship and budget.

Responsible for compliance requirements related to the company s anti-fraud plan, including preparing and filing annual fraud reports with state departments of insurance.

Perform ad-hoc investigative requests by senior management as requested.

Anti-Money Laundering and OFAC:Develop and disseminate Anti-Money Laundering and OFAC training.

Provide oversight of third party vendors and independent agents to ensue adherence to the company s Anti-Money Laundering and OFAC Program.

Responsible for conducting risk assessments and reporting to senior management.

Complete and submit Suspicious Activity Report (SARS) as necessary.

Complete and submit 8300 Forms as necessary.

Maintain awareness of Office of Foreign Assets Control program and Specially Designated Nationals (SDN) List and keep individuals throughout the company and third party vendors updated as appropriate.

Complaints:Responsible for oversight of complaints, including tracking, categorizing, and ensuring appropriate responses.

Responsible for reporting information relating to complaints to senior management.

Experience and Education Requirements:Bachelor s degreeMinimum of 5-7 years life and annuity insurance related experience, preferably in a compliance or distribution role.

Insurance/financial industry designations or completed coursework towards designations such as LOMA s FLMI and AIRC curriculum, or paralegal certificate preferred.

Certification in fraud examination is a plus.

Skills and Abilities:Excellent verbal and written communication skills.

Strong organizational skills are critical for this role.

Strong analytical skills and aptitude for detailed work.

Ability to perform in a fast-paced production environment while addressing multiple responsibilities.

Physical Demands and Work Environment:Position requires using a computer for major tasks.

Some travel required within the U.

S.

on generally a bi-monthly basis.

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