First Notice Of Loss Representative

Join our hardworking, collaborative team where your contributions will be celebrated and valued.

Why Stillwater?  We’re a national insurance provider that offers a full suite of insurance products and services. We strive to be the most respected insurance provider in the United States and that respect starts with our employees.

Position Overview:

Stillwater Insurance Group has an immediate opening for a First Notice of Loss Representative in their Claims Department.

The primary responsibility of this position will be to provide superior customer service to both external and internal customers.

We’re looking for candidates who may have

• Excellent phone skills professional, courteous, efficient
• Strong PC knowledge and keyboarding skills
• Experienced in Microsoft office products, including Excel spreadsheets (building & maintaining)
• Strong attention to detail
• Ability to organize, prioritize, and handle multiple tasks
• Experience in AS400 computer system, a plus
• Spanish/Bi-lingual skills, a plus

Position Duties/Tasks:

This position is responsible for, but not limited to the following:

1. Answering phones in a busy Call Center.
2. Entering new claims into the AS400 Claim system.
3. Process claim payments.
4. Process letters for claim adjusters.
5. Build and maintain various Excel spreadsheets for Claim Department.
6. Confirm coverage and process payment of glass and towing claims.
7. Work vendor email inboxes.
8. Rotate working late shift (10:00 a.m. to 7:00 p.m.) approx. 1 week per month.

Stillwater offers:

1. Business casual work environment – wear your jeans to work.
2. Newly remodeled office near I-80 on I Street – convenient to shopping and dining.
3. Medical, dental, vision and life insurance benefits to keep you and your family protected.
4. 401(k) Plan to help you plan for your retirement.
5. Gym/Fitness Center reimbursement to support your commitment to staying healthy.
6. Generous Paid Time Off (PTO) program to help you maintain your work/life balance.

Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group.

Offer is contingent upon a favorable response from both a pre-employment background investigation and a drug screen.

Stillwater Insurance Group is an equal opportunity employer and a drug free workplace.