Customer Service Represenative
- Employer
- Pilot Catastrophe Services, Inc.
- Location
- Phoenix, Arizona
- Salary
- Competitive Salary
- Posted
- Jun 19, 2017
- Closes
- Aug 18, 2017
- Ref
- Phoenix CMS
- Category
- Administration / Clerical, Claims, Customer Service
- Job Type
- Temp
- Career Level
- Experienced (Non-Manager)
CMS’ scope of operation is defined by the magnitude of claims with up to 24-hour access to Claims Associates. Team members can provide a multitude of tasks including:
- Make initial contact calls and follow-up call to insureds
- Track claims process and compliance
- Research prior losses
- Notify and update agents
- Monitor faxes and e-faxes for proper distribution
- System and software in-house training
- Prompt technical support