Enrollment Specialist - Employee Benefits - Sterling Heights, MI

Brown & Brown, Inc  |  Sterling Heights, MI  |  Customer Service, Health and Medical , HR
 
 

Company: Brown & Brown of Detroit, Inc.

We are seeking an enrollment specialist who will work as a liaison between our clients and our insurance carriers, coordinating the employee enrollment process into various insurance plans (medical, dental, disability, etc). The enrollment specialist also provides post-enrollment support to our clients to ensure they experience the highest level of customer satisfaction.

Responsibilities:

  • Produce communication material for clients
  • Maintain internal client records
  • Prepare enrollment packages with benefit summaries and enrollment forms
  • Participate in client enrollment/information meetings
  • Gather completed client enrollment applications and submit data to insurance carriers 
  • Answer client inquiries related to current benefit plans and providing assistance on claim or billing issues

Required Competencies:

  • High school diploma or equivalent
  • Minimum 1-3 years related experience and/or training
  • Knowledge of group insurance products (Health, Rx, Dental, Disability, Life, etc.)
  • Experience within an employee benefit insurance agency or carrier is highly desirable
  • Proficiency in computer based skills: MS Outlook, Excel, and Word - PowerPoint experience is desirable
  • Michigan Life & Health Agent License is required. If not currently licensed, B&B of Detroit will provide training

 

We are an Equal Opportunity Employer. 
We take pride in the diversity of our team and seek diversity in our applicants.