Client Executive

Posted On04/17/2017 Client Executive Orland PArk, IL, US Salary Range : Worker Category : Job Class GENERAL DESCRIPTIONSummary TheClient Executive is responsible for independently providing customized, highlevel services to large and complex risk advisory prospects and clients. Instrumental in the acquisition of newclients and ultimately accountable for the retention of all assigned accounts,specific responsibilities include risk transfer program design recommendationsand consultation; internal coordination of resources; development and executionof service plans; exposure analysis; and marketing. Program and service plan progress is measuredand shared with client through annual stewardship reporting. ESSENTIAL DUTIES AND RESPONSIBILITIESinclude thefollowing. Others may be assigned: Establish andmaintain relationships with assigned prospects and clients and assume the primaryresponsibility for client service and retention. Provide riskmanagement services to prospects and clients that meets their needs and budgetconstraints including an analysis of exposures, gathering required underwritingand rating information and the preparation of a risk transfer strategy whichmay include combinations of insurance policies, self-insurance, captives, poolsand other risk assumption tools. Present riskmanagement plans to prospects and clients including an explanation of theirexposures and risk transfer options, pricing, payment and financing options, marketconditions, ancillary Horton services, loss analyses, pro forma indications ofloss control benefits and claim settlement processes. Prepare, deliver,and execute customized service schedules, including risk analysis, total costof risk analysis, premium and loss analysis, and stewardship reporting atinception, renewal and midterm touchpoints. Coordinate allinternal and external resources including producer involvement, legalassistance, claims, safety and loss control. Attend client meetings with carrier claims and loss controlrepresentatives as applicable or as needed. Accompanyproducer on and independently conduct periodic coverage and service reviewswith clients and prospects Develop strategyand special handling instructions with carrier regarding claims and losscontrol services based on client needs and expectations Initiate andensure execution of the marketing process including contribution to the marketingstrategy, fielding underwriting questions, negotiating premiums and coveragesand presenting findings to client. Participate inthe analysis and comparison of quotes/proposals leading to the selection ofthose best meeting the needs of prospects and clients. Design andoversee the preparation of proposals and other presentations to clients toensure the final product impressive, polished and comprehensive in scope,representing all that is exceptional at Horton. Meet or exceedall goals, especially those related to customized service schedules, clientsatisfaction, book growth and retention Perform otherduties as requested, including exercising discretion and judgment in `prioritizingworkload. Encourage andpromote open constructive communication along with emphasis on culture andmorale, ensuring a cohesive team environment. KNOWLEDGE,SKILLS, AND ABILITIES Ability toprovide strong leadership, mentoring and training to other members of team At least ten yearsof direct related experience Strong speakingand presentation skills Flexibility and creativity for developing innovative and customizebusiness solutions Must be willing to travel as required Ability to selland/or influence decision making of others A college degreeis required Property andCasualty License required; ARM designation desired Must have strongcommercial lines technical knowledge, including an understanding of all formsof coverage and risk alternatives Extremelyorganized Sense of urgencyand works well under pressure Analytical-technicallyoriented Strong attentionto detail and follow through Highly Proficientin MS Office BEHAVIOR STANDARD Maintain a positive workatmosphere by acting and communicating in a manner so that you get along withcustomers, clients, co-workers and management. WORKING CONDITIONS Fast-paced, multiple- taskenvironment requiring tolerance for schedule change and disruption JOB PERFORMANCE STANDARDS The job description isintended to describe the essential responsibilities The Horton Grouprequires. Essential functions are outlined;other duties may be assigned as needs arise or as are required to support theessential functions. PHYSICAL REQUIREMENTS Ability to: Performwork on a computer for extended periods of time Sit/standfor extended periods of time in work area Graspobjects using your fingers (fine motor skills) Communicateand speak in a clear, concise and professional manner both in person and on thetelephone. Travelby air or ground transportation as required in performing job duties. Liftand carry objects up to 40 pounds Nothing in this job description or inany other written documents or forms maintained by The Horton Group, creates,or may be deemed to create, an employment contract between The Horton Group andany of its employees. The Horton Group reserves the right torevise the contents of this job description, at any time, without prior noticeto its employees. This jobdescription supersedes any previous oral or written job descriptions. *CB Requisition ID1078 EXTERNAL POSTING FOR